Assistant Community Manager
AIMCO - Washington, DC

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We are looking for

an Assistant Community Manager for

Portner Place

in Washington, DC.

Who is Aimco?

Aimco is a Real Estate Investment Trust (REIT) and is one of the largest owners and operators of apartment homes in the country. Aimco is a top provider of apartment homes to nearly 250,000 residents. Aimco has properties in 38 states, the District of Columbia and Puerto Rico. As a leading S&P 500 company with over 25 years of proven performance, Aimco has a unique blend of experience and ingenuity in apartment management, financing and investing in conventional and affordable housing communities.

We are looking for Assistant Community Managers.

Assistant Community Managers help steer the ship, so to speak, of an Aimco community under the direction of the Community Manager. The Assistant Community Manager is a

business leader

who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of a multi-million dollar apartment community as defined by Aimco policies and procedures. We are looking for customer service professionals who thrive in a customer-centric, fast-paced environment.

An Assistant Community Manager is a

customer service leader

. Being a “people” person is not enough. The ideal candidate must be able to address the concerns of current and prospective residents in a friendly and professional manner. A successful Assistant Manager must have strong organizational abilities, follow-up skills, and a great attention to detail.

An Assistant Community Manager is a

sales leader

who helps set the standard on how Leasing Consultants engage prospective and current residents. The Manager helps train Leasing Consultants on isolating the needs of prospective residents, addressing those needs with the right apartment homes, and closing the sale. In addition, a great Assistant Community Manager models those successful sales techniques on a daily basis.

Finally, an Assistant Community Manager is a

communication leader

. A successful Assistant Community Manager speaks with current and prospective residents on a daily basis. Strong writing skills are needed for resident correspondence that might include notices and/or community newsletters.

Are you the right person for the Job?

The ideal Assistant Manager may not necessarily have previous apartment management experience. However, the right candidate should have 2-3 years of experience in management, sales, customer service, and fiscal decision-making background. Here are a few things to consider...

It’s a great place to work! Aimco offers financial incentives based upon performance. In addition, we provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, a vision-care plan, paid sick time, wellness programs, paid company holidays, job training programs, tuition reimbursement, and paid vacations.

We are looking for career-minded professionals who recognize the value of a career path. With training and experience a successful Assistant Community Manager may grow into a Community Manager and beyond.

Good computer skills are needed! An Assistant Community Manager uses a variety of programs such as Microsoft Word, Excel, Outlook, Internet Explorer, as well as our proprietary property management software.

A good financial and administrative background is a must. The Assistant Community Manager must have a strong budgetary understanding of the community at all times, make fiscal decisions based upon performance, and increase the net operating income of the community

An Assistant Community Manager must take an active role with rent collection, especially with delinquent residents. This may involve lease termination and legal action if necessary.

Aimco is a script-oriented, sales-focused company. All team members must be able to work from scripts both in person and over the telephone.

An Assistant Community Manager must be able to handle a high volume of telephone calls.

In property management, evenings and weekends are par for the course. The ideal candidate needs schedule flexibility to accommodate a 7 day workweek.

Multi-tasking and adaptation are key elements to success! The Assistant Community Manager must efficiently handle a changing environment and be capable of dealing with multiple people and various situations simultaneously.

A Community Manager must assist with training new employees.

Be prepared to move around! The position includes working with residents, showing apartments outside and around the apartment community, as well as grounds inspection to ensure a market-ready condition.


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About this company
121 reviews
AIMCO Properties' aim is true. The company is the operating arm of multifamily real estate giant Apartment Investment and Management...