Beauty Advisor
CVS/pharmacy - Mashpee, MA

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To carry out all functions necessary in providing exceptional customer service, suggesting products to customers and merchandising in the cosmetic department. To carry out all cosmetic-related duties delegated by the Store Manager.

Required Qualifications
Must be at least 16 years of age

Must have the ability to perform the following tasks:


Customer Service/Sales Building
  • Greet all customers who enter the department using Eyes, Hi’s and Help at all times
  • Develop relationships with customers to promote repeat customers and build sales
  • Assist customers with questions, problems and complaints
  • Maintain knowledge of specific vendor products and services to assist customers in selecting the product that best meets their needs
  • Suggest additional products and services to customers
  • Maintain customer confidentiality

Operations
  • Train new cosmetic crew members
  • Complete all necessary training and certifications for the Beauty Advisor position
  • Obtain all communication relative to the department from Store Manager (minimum weekly)
  • Utilize all communication and organizational tools available
  • Complete “Beauty Care Department Walkthrough” on a weekly basis
  • Update the Beauty Care Binder as directed
  • Organize and maintain Beauty cycle sign box
  • Organize and order Beauty supplies
  • Lift 35-40 pounds
  • Educate self on Beauty Care products
  • Give feedback regarding the category to Manager and Beauty Advisor Coordinator
  • Follow all Loss Prevention measures
  • Lead and participate in cosmetic planogram teams

Merchandise/Presentation
  • Perform ordering procedures in the cosmetic category based on Area/Region guidelines
  • Assist Store Manager in ordering promotional merchandise
  • Put up the delivery in the cosmetic department
  • Work all overstock and basic/regularly carried pre-packs to homes prior to ordering
  • Order product for seasonal times of the year based on Region/District trends
  • Face and dust the SSU regularly
  • Price/date code new pre-packs
  • Work overstock and regularly carried items into the homes
  • Remove old non-regularly carried product for return or markdown
  • Review pre-packs weekly for proper signing
  • Utilize signing and Point-of-Purchase materials
  • Re-merchandise power wings/j-hooks
  • Fill in permanent power wings/j-hooks

Department Maintenance
  • Face and dust the department daily (i.e. ensure merchandise is in proper location, clean base shelves, etc)
  • Process product withdrawals as needed
  • Complete planograms and updates, ensuring correct planogram size/version
  • Ensure price accuracy in the cosmetic department
  • Take action based on “Weekly Management Bulletin” and company directives
  • Maintain color chips, cabinetry and fixturing
  • Maintain fragrance testers and special testers signing (NY stores)
  • Maintain front runners, POS labels and inventory control clips
  • Pull and process damages as needed
  • Communicates fixture needs to Beauty Advisor Coordinator

Preferred Qualifications
  • Previous retail experience

    Education
  • High school diploma or equivalent preferred

  • CVS/pharmacy - 20 months ago - save job - block
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    CVS Caremark (NYSE: CVS), headquartered in Woonsocket, RI, is the largest pharmacy health care provider in the United States with integrated...