Hendrick Luxury Collision Center , located in Charlotte, NC , is looking for High-Line Body Shop Estimators with proven track record to join our team. www.HendrickLuxuryCollision.com
Hendrick Luxury Collision Center is a member of the Hendrick Automotive Group and provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation. http://www.hendrickauto.com/
High-Line Body Shop Estimator is responsible for identifying and documenting necessary body repair work for customers with high-line vehicles, such as Mercedes-Benz, BMW, Porsche, Acura, and Land Rover. Responsible for scheduling body work to be performed.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Schedules appointments with customer.
Works with customer and Body Shop Technician to identify required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Dispatches and maintains an organized workload.
Enters itemized estimate on repair order and explains estimate to customer.
Keeps customer informed and updated throughout the repairs.
Maintains Customer Satisfaction score at or above designated standards.
Meets dealership’s standards for repair/order production.
Follows Safeguards rules and regulations.
At least 2 years experience as an estimator with high-line vehicles
Dealership experience preferred
I-Car Gold certification is preferred
Successful track record
Strong record of positive Customer Satisfaction (CSI) results
Submit to and successfully complete MVR, background check, and pre-employment drug test
Valid driver's license with good driving record
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
Basic medical and life insurance programs with employer-paid premiums for employee coverage. The annual value of employee medical and life insurance premium is $6,400.
401(k) retirement plan with matching contributions
Various voluntary benefit plans including Short and Long Term Disability Plans, Supplemental Life Insurance Plans, and Pre-Paid Legal Services
Vehicle purchase program
Comprehensive employee recognition programs
Continued training through Hendrick University and the manufacturers
Opportunities for career advancement
Closed on Sunday
Hendrick Automotive Group - 23 months ago