Konica Minolta Business Solutions U.S.A., Inc. is currently seeking an Office Systems Associate -Imaging Technician.
Successful completion of training classes and effective servicing of those products. Requests assistance when necessary to meet customer demands and for reoccurring issues.
Develops territory and inventory management skills with assistance to provide cost effective service. Follows proper call-closing procedures.
Shows measurable progress in technical abilities, troubleshooting techniques and productivity.
Establishes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them and develops familiarity with contents.
Maintain proper territory management
Maintains tool kit, supplies, and accurate inventory for assigned territory.
Must maintain the minimum call per day average.
Maintains effective relationships with customer and fellow employees.
Provides sales support as required (i.e. advising sales on problems as accounts, service leads).
Accurately and timely completion of invoices and expense reports.
Must follow the policies and procedures set forth by KMBS