Production Systems Technician
Konica Minolta Business Solutions, U.S.A., Inc. - San Jose, CA

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Konica Minolta Business Solutions U.S.A., Inc. is currently seeking an Office Systems Associate -Imaging Technician.

RESPONSIBILITIES
  • Successful completion of training classes and effective servicing of those products. Requests assistance when necessary to meet customer demands and for reoccurring issues.
  • Develops territory and inventory management skills with assistance to provide cost effective service. Follows proper call-closing procedures.
  • Shows measurable progress in technical abilities, troubleshooting techniques and productivity.
  • Establishes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them and develops familiarity with contents.

    Maintain proper territory management
  • Maintains tool kit, supplies, and accurate inventory for assigned territory.
  • Must maintain the minimum call per day average.
  • Maintains effective relationships with customer and fellow employees.
  • Provides sales support as required (i.e. advising sales on problems as accounts, service leads).
  • Accurately and timely completion of invoices and expense reports.
  • Must follow the policies and procedures set forth by KMBS