Customer Support Bi-Lingual
Frontier Communications - DeLand, FL
Sales & Service Specialist

Frontier Sales & Service Specialists (SSS) are responsible for creating an outstanding experience at every interaction for both new and existing customers. Armed with superior product knowledge and a passion for customer satisfaction, the SSC provides solutions to customer needs in faced paced and energetic environment.

To be a successful SSS at Frontier, you will need the following:

Fluent Spanish and English speaking skills
Outstanding verbal and listening skills,
A desire for sales and achieving results,
High visibility presence in the work center,
Enjoy being on the phone with our customers,
Be comfortable overcoming objections to increase Frontier services,
Work independently and make solid decisions,
Energetic
The ability to have fun and enjoy your work environment!

Experience in a customer focused role required,
High School degree or equivalent,
History of good attendance at work,
Basic math skills and typing skills (20-25wpm required, 25+ Preferred),
The ability to navigate Windows and basic Microsoft office products MS Word and MS Outlook,
Fluent in English and Spanish is a plus.
3 references from former Supervisors or Managers

Be a successful part of a National $2.3 billion dollar telecommunications family.
Tremendous growth opportunities.
Customized/Personalized Work Stations.
Tuition Reimbursement.
Overtime and Sales Commission!
Excellent Part time benefits including;

Holidays paid
Vacation
Tuition Reimbursement
401K and Profit Sharing

Required Skills

Required Experience

Frontier Communications - 2 years ago - save job - block
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About this company
195 reviews
Serving city dwellers and country folk alike, Frontier Communications provides phone, Internet, and satellite TV (through a partnership with...