Location: Ohio, US
Pitney Bowes seeks a 1st Shift Supervisor
A $5.3 billion company with over 28,000 employees, Pitney Bowes is a leading provider of customer communication technologies. Our software, equipment and services help businesses communicate with their customers more effectively in today's multi-channel environment. Through our unique combination of smarter analytical tools and expertise in physical, digital and hybrid communications, we're helping businesses meet the many challenges of connecting with individual customers in a targeted manner. We also provide strategic outsourcing services to help organizations streamline their mail and print operations and manage critical documents.
This position will sit in our Pitney Bowes Mail Services business unit. This business unit helps customers earn the best possible discounts on First-Class® and Standard® postage with our presort services, doing work the U.S. Post Service would otherwise have to perform. This service spans the globe with international offerings, ranging from mail preparation and fulfillment to courier and freight services.
We are currently seeking a 1st Shift Supervisor at our Columbus, OH Location. The 1st Shift Supervisor is responsible for the coaching, motivation, development, hiring, firing, disciplinary actions and work direction of assigned staff.
Responsibilities include, but are not limited to:
With direction from the Operations Manager or Assistant Operations Manager organizes the mail flow on the production floor by assigning workers, assessing volumes and type of mail based on current staffing levels.
Sets up windows on the various machines using ECA & Winsort software. Prepares reports as directed which converts the Winsort and Msort programs to combine the information for the proper processing of documentation.
Responsible for overseeing the production workers on designated shift. Supervisory responsibilities include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints and solving problems. Carries out supervisory responsibilities in accordance with company policies and applicable laws.
Oversees quality function throughout the production area. Assures MPTQM processes and procedures are followed at all times.
Assists Operations Manager in completing required USPS and internal reports, job costing reports and application of all USPS postal regulations. Assures clear and concise communication of pertinent information between shifts
Follows-up to assure processing proceeds at the pace needed to meet postal deadlines.
Reviews time clock hours of production workers to assure accuracy. Interprets company policies to production staff as needed and upholds safety regulations and practices.
Offers suggestions regarding increasing efficiency of use of equipment, working conditions, motivation of employees.
All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply.
Minimum of 2 years experience supervising or managing at least 15 direct reports.
Ability to read, analyze and interpret general business periodicals and USPS postal regulations.
Ability to prepare reports and effectively present information and respond to questions from groups of managers, customers and employees.
Knowledge of spreadsheet applications in Microsoft Office environment.
Knowledgeable of PC applications and statistical reporting. Solid understanding of use of Windows environment to set up production runs.
Ability to apply common sense understanding to carry out instructions furnished orally or in writing.
Ability to solve basic problems that arise in the production environment.
Requires the ability to stand, walk, stoop and bend up to 80% of the time.
Required to lift up to 50 lbs. occasionally with or without accommodations.
Must be able to work in a fast-paced environment with frequent interruptions and work effectively under the pressure of deadlines.
Experience managing teams and proven vendor management experience in an outsourced environment.
5+ years experience working in a services environment, meeting Customer deliverables, preferably in the area of reporting and data management.
Pitney Bowes - 2 years ago
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Pitney Bowes, a global technology company, provides shipping & mailing solutions, data management software, and location...