Statistical Coordinator - Terminix - 369267 Job
Terminix - Norcross, GA

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Business Unit: Terminix
Title: Statistical Coordinator
Location: GA - Norcross
City: Norcross
State: GA
Postal Code: 30071
Functional Area: Call Center/Contact Center
Branch Number: 2729
Requisition Number: 369267
First Open Date: 02/27/2012
Post Date: 03/02/2012
Description: We encourage diverse candidates to apply to this position

An Equal Opportunity/Affirmative Action Employer – AA/EOE/M/F/D/V

Position Overview
Operates a data entry device to key and/or verify a variety of standard and/or complex coded and un-coded business and statistical source data into a computer.

Responsibilities
  • Compile daily reports for the inbound and outbound sales departments. These reports will include actual activity processed via calls received (inbound/outbound) or through internet requests
  • Track and report sales categories and renewal retention efforts as well as internet activity through the issuance of Daily Operations Reports (Sales/Renewals)
  • Quickly develop Excel spreadsheets to summarize operational activity
  • Email the completed and reviewed reports on a daily basis to designated parties of Service, Sales, and Marketing
  • Provide general administrative assistance as requested by management
  • Fill-in and perform backup tasks for other employees in their absence
  • Review with management team to ensure DOR accurately portrays the center’s activity on a daily, weekly, and monthly basis
  • Other duties as assigned
Competencies
  • ServiceMaster Commitment
  • Customer Orientation/Positive Impact
  • Results Orientation/Sense of Urgency
  • Change Mastery
  • Relationship Building/Sensitivity
  • Problem Solving and Decision Making
  • Initiative
Education and Experience Requirements
  • High school diploma or general education degree (GED) required
  • Experience in a general business administrative environment
Knowledge, Skills, and Abilities
  • Proficient use of keyboards (typing 40 wpm and 10 key calculator
  • Solid working knowledge of personal computers and major pc software (i.e. MS Word, Excel)
  • Effective oral and written communicate skills
  • Good mathematics skills
  • Excellent people skills
  • Ability to work as a team
  • Ability to read and comprehend moderately complex instructions, short correspondence, and
memorandums
  • Ability to operate computers, phone, fax machine, copier, file cabinets, shredder & printers.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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