Attend daily stand-up meeting and weekly CEO meeting.
Set up initial AR file containing billing parameters.
Review bills prior to mailing to ensure that all charges have been posted and that back-up for all charges is available.
Establish and maintain a close relationship with the various departments who have input for the AR billing to ensure accuracy and completeness. These departments are primarily reservations, sales, conference services and food & beverage.
Maintain established timelines for processing and mailing statements. Send bills to clients in a timely manner.
Make collection calls as needed.
Track for further action cancellations and/or guarantee shortfalls.
Investigate billing discrepanies and chargebacks.
Respond to customer/guest phone calls and billing inquiries and accounting issues efficiently and courteously.
Address credit card problems, questions, and concerns including chargebacks.
Provide back-up for income auditing function.
Carry out the policies and procedures of Stonewall Resort and Benchmark Hospitality while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment.
Provide assistance in other job classifications and special projects as needed or determined by Controller |
- Prior Accounting experience, knowledge of computerized account system desired.
- Excel Spreadsheet capabilities.
- Previous experience with Microsoft Office helpful.
- Ability to communicate effectively in both verbal and written forms.
- Ability to research information.
- Polite, but firm, telephone etiquette.
- Mathmatical ability.
- Must live in the local area or within commuting distance.
- Local applicants will be considered first.
- Excellent people skills.
- Must meet grooming standards.
- Meet/exceed customer expectations.
- Computer experience strongly desired.
Compensation is based upon experience.
Full Time, Permanent
Paid Time Off
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Company matched 401-k
- Educational Assistance
- Company Hotel Travel Discounts
- An Equal Opportunity Employer
Benchmark Hospitality International
- 2 years ago - save job