Business Analyst - Salesforce.com - Northeast
Appirio - Northeast, NY

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Since 2006, Appirio has helped companies power their business with the cloud. We provide professional services backed by a team of 600 strategy and technology experts, an innovative technology platform, and a 60,000 person crowdsourcing community that lets enterprises move faster, rethink processes and change the way their employees work. We’ve been recognized by organizations such as the World Economic Forum, the Wall Street Journal, Gartner and IDC, and are backed by Sequoia Capital, GGV and General Atlantic.

Cloud, social and mobile are changing the face of IT and business and Appirio is at the heart of this revolution. We offer employees the opportunity to work with industry pioneers, the latest in technology, and some of the most innovative customers in the world.

Duties

Appirio is focused on salesforce.com and Google Enterprise customer implementations. Consultants will work onsite with customers to analyze their requirements, develop designs, and implement salesforce.com and Google Enterprise systems. Specific areas of concentration include:

System Implementation & Adoption

salesforce.com Service & Support

salesforce.com Sales Force Automation

salesforce.com Force.com platform development

salesforce.com’s Apex programming language

Google Enterprise

Candidate Profile

Enthusiastic, professional, and confident personality, with a focus on customer success

Excellent listening skills to fully understand the customer requirements and pain points

Ability to translate customer requirements into implementation plans

Technical acumen to convert plans into real solutions that work

Driven by customer success with a team player attitude

Located and able to work in the U.S. and able to travel up to 40-60%

Looking for a full-time position

Preferred Skills/Experience

B.S. degree in Computer Science, Software Engineering, MIS or equivalent

3+ years of experience with technical implementations of customer projects

Advanced experience with Salesforce.com configuration and custom development

Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.)

Experience with enterprise integration tools and extract, transformation and load (ETL) tools

Application development experience with Javascript, XML, HTTP, Java, C++, ASP, SQL

Strong presentation and communication skills

This position will be located in any region in the U.S.. Selected applicants must be able to work from a home office.

Salary and Benefits

Comprehensive health plan through Blue Cross Blue Shield, MetLife and VSP including medical, dental, and vision coverage (full-time employees only)

Short-term and Long-term Disability Plans

Life Insurance

Flexible Spending Plans (Medical and Dependent Care)

401k

Employee Assistance Program

Salary and bonus structures based on experience

Next Steps

Submit your application and resume to Appirio.

Successful candidates will be interviewed via telephone, then in person.

Appirio - 2 years ago - save job