This position's primary role is to print policy requests from microfilm. It is also primary back up support for closed records coverage. Additional responsibilities include prepping and copy work. Future scanning work will be a natural progression for this position.
JOB SUMMARY: Prepares and assembles various types of documents for imaging processing according to established standards. May support legacy micrographic equipment or processes.
NOTE: This is the lowest level in the imaging processor job family. It would be staffed by candidates with no related work experience. The intent of this level is to only prep work for imaging. Based on volume (incoming mail and projects), this level may or my not be needed in all business units. If a job does both document preparation and actual scanning, this level would not apply. It may also be used for associates supporting any type of legacy micrographic equipment or processes.
REPORTING RELATIONSHIPS: Reports to Supervisor
DUTIES AND RESPONSIBILITIES:
1. Receives, opens, sorts, and processes incoming mail and documents. Separates mail and other materials according to document types and established procedures.
2. Inspects original documents to be scanned and prepares incoming mail/documents for scanning, attaching proper cover sheet, bar code and other instructions as applicable. Removes staples, paperclips and rubber bands from forms. Bundles/batches forms and forwards to scanning.
3. Examines forms to determine printing quality. Mounts and aligns photographs on photocopy ready sheets when applicable.
4. May be responsible for off-site storage of documents. May include scheduling of boxes to and from off-site, re-filing in off-site boxes, rotating documents/photos according to policy, destroying old documents, etc.
5. May operate the legacy micrographic equipment, pull ,store and maintain historical film, etc.
6. Protects the privacy of the customer by maintaining confidentiality.
7. Performs other related duties as assigned.
Education: High school diploma or equivalent.
Experience: Six months experience in an office administration role preferred.
Knowledge: Knowledge of general office procedures. Prefer familiarity with basic office equipment such as personal computers, copies, fax machines, etc.
Skills: Ability to read and follow basic work instructions. Verbal communication skills to interact with team members. Organizational skills and attention to detail. Attention to detail and ability to perform repetitive tasks with a higher level of accuracy,
Staffing exceptions to the above minimum job requirements must be approved by the: Director and Human Resources
Overtime eligibility: Eligible (non-exempt)
Working Conditions: Normal office environment. Moderate noise levels. Ability to twist, turn, bend, stoop, and make repetitive motions with hands/wrists. Able to sit for extended periods of time. Able to consistently lift up to 35 lbs. and frequently lift, carry or push up to 80 pounds
ADA: The above statements cover what are generally believed to the principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.
Nationwide Mutual Insurance Company - 22 months ago
Nationwide is a high-performing organization, and we continue to prove it every day. Our Property and Casualty Division sells a unique mix...