Praxair's Corporate IT department is looking for a sharp
Desktop Implementation Analyst - Tier 3 Support
. Under general direction, the incumbent will provide third-tier support to end users for PCs and handles problems that the second-tier or help desk support is unable to resolve. The ideal candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Also, will simulate or recreate user problems to resolve operating difficulties and recommends systems modifications to reduce user problems.
This position can be based in either Tonawanda, NY or Danbury, CT.
Praxair is an Equal Employment Opportunity Employer - M/F/D/V
Bachelors degree in Information Systems or related field preferred; however candidates with experience in lieu of a degree will also be considered.
3-5 years PC support
Advanced knowledge in Windows OS is required
Previous 3rd Tier support experience strongly preferred
Experience scripting Windows OS functions is preferred
Familiarity with enterprise networking is preferred
Number of Openings
Praxair - 21 months ago
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