Desktop Implementation Analyst - Tier 3 Support
PRAXAIR - Danbury, CT

This job posting is no longer available on Praxair. Find similar jobs: Desktop Implementation Analyst jobs - PRAXAIR jobs

-

1201244

Description

Praxair's Corporate IT department is looking for a sharp

Desktop Implementation Analyst - Tier 3 Support

. Under general direction, the incumbent will provide third-tier support to end users for PCs and handles problems that the second-tier or help desk support is unable to resolve. The ideal candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Also, will simulate or recreate user problems to resolve operating difficulties and recommends systems modifications to reduce user problems.

This position can be based in either Tonawanda, NY or Danbury, CT.

Praxair is an Equal Employment Opportunity Employer - M/F/D/V

Qualifications

EDUCATION:
Bachelors degree in Information Systems or related field preferred; however candidates with experience in lieu of a degree will also be considered.

QUALIFICATIONS:
3-5 years PC support

experience required

Advanced knowledge in Windows OS is required

Previous 3rd Tier support experience strongly preferred

Experience scripting Windows OS functions is preferred

Familiarity with enterprise networking is preferred

Primary Location

NY-Tonawanda

Other Locations

CT-Danbury

Schedule

Full-time

Number of Openings

1

Business

Corporate

Praxair - 21 months ago - save job - copy to clipboard