Developmental Disabilities Administrator 1 (Tacoma) 01496
State of Washington - Tacoma, WA

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Washington State Department of Social and Health Services

Our Vision is:
Safe, healthy individuals, families and communities

Our Mission is:
The Department of Social and Health Services will improve the safety and health of individuals, families and communities by providing leadership and establishing and participating in partnerships.

Our Values are:
Excellence in Service
Respect
Collaboration and Partnership
Diversity
Accountability
___________________________

The Department of Social and Health Services' Division of Developmental Disabilities in Region 3 North is currently recruiting for a dynamic and motivated Developmental Disabilities Administrator 1. This position is located in the Tacoma DDD SOLA Office and will work 8:00 a.m. to 5:00 p.m. Monday through Friday.

If you have questions regarding this recruitment, please contact the recruiter listed in the “Supplemental Information” section of this publication.

Duties:
POSITION OBJECTIVE:
In Region 3 of the Division of Developmental Disabilities (DDD) and under the direction of the State Operated Living Alternatives (SOLA) Program Manager, this position is responsible for program development, internal quality assurance and compliance with certification requirements for the SOLA program. In conjunction with the SOLA management team, the position provides programmatic direction to all staff in Region 3 SOLA program.

The responsibilities of the position support the Department's mission of improving the health and safety of individuals, families and communities by providing quality assurance oversight in a community residential program. DDD endeavors to decrease poverty, improve the safety and health status of its client, increase educational and employment success, and support people to reach their full potential. This is accomplished by providing an array of comprehensive residential services and support to eligible clients of the division.

Duties include, but not limited to:
Administrative:
Develops, implements, and monitors SOLA Quality Assurance standards to ensure compliance with supported living certification requirements and implementation of DDD Residential Service Guidelines.

Monitors the implementation of DDD Supported Living and SOLA policies and procedures.

Provides staff consultation regarding program implementation, interpretation and implementation of client service plans and internal qualify assurance.

Reviews participant files to assess for overall quality of file documentation, identifies and follows up areas of improvement and opportunities for better service coordination.

Conducts investigations as directed by the SOLA Program Manager, Regional Administrator or DDD Headquarters.

Develops customer satisfaction surveys, analyzes responses and recommends improvements in indicated areas.

Hires, trains, supervises and evaluates paraprofessional staff within the collective bargaining labor environment.

Organizes the work environment and prioritizes work assignments to meet time-lines and/or other priorities as directed by management.

Oversees the implementation of Therapy in the SOLA program.

Coordinates and oversees the staff training program for SOLA employees.

Maintains positive relationships with parents, advocates, developmentally disability vendors, and constituency groups and carries out effective public relations for the agency.

Carries a pager for standby/on call 24-hr program oversight.

Responds to inquiries about the SOLA program, particularly related to quality assurance and programmatic matters.

Represents SOLA at community meetings and residential agency meeting as required.

Attends trainings, conferences, and workshops as required.

May serve as the acting SOLA Administrator in the latter's absence.

CLIENT SUPPORT:
Identifies individual support needs of SOLA residents and coordinates with Field Services case management staff to ensure access to assessed services as needed.

Collaborates with other agencies and professionals to meet assessed client needs, including medical providers, school staff, employers, etc.

Assures delivery of services to clients consistent with each resident's Plan of Care (POC).

Develops individual Functional Assessments, Positive Behavior Support Plans and Exceptions to Policy for restrictive procedures collaborating with regional treatment team staff as needed.

Qualifications:
REQUIRED EDUCATION and EXPERIENCE: A Bachelor's degree in behavioral sciences, special education, business administration, public administration, or other related fields AND Four years of professional experience in the human services field of which: (A) two years involved individuals with intellectual disabilities or other handicapping conditions; and, (B) one year of supervisory or administrative or professional program service delivery responsibility. With the exception of (A) and (B) above, graduate training may be substituted, year for year, for the required experience.

Desirable Skills and Abilities:
Knowledge and understanding of WAC's, RCW's, Federal requirements, policies and procedures related to program compliance and the duties of this position.

Ability to mentor staff in developing participants' BSP's with meaningful goals, achievable objectives and measurable outcomes.

Ability to communicate effectively verbally and in writing with other staff, case managers, clients, relatives, guardians and outside agency personnel.

Ability to assess, identify, and monitor support needs for persons who pose a significant risk to themselves or to the community, including completing Functional Assessments, Positive Behavior Support Plans and Cross System Plans.

Ability to participate in community and agency meeting demonstrating collaborative, cooperative, professional communication skills.

Ability to assess and identify training needs for staff development.

Ability to evaluate crisis and address client/staff issues avoiding potential liability and/or negative outcomes.

Ability to solve complex problems with application of limited resources.

Ability to identity those serious issues which need to be reported to supervisor/chain of command.

Ability to prepare clean and understandable written and oral reports and correspondence.

Ability to draft agency procedures.

Ability to facilitate staff and client meetings.

Ability to direct agency staff in fulfilling mandatory reporter requirements.

Ability to work with clients who may exhibit challenging behavior, clients with a dual diagnosis of developmental disability and mental illness; clients with community protection issues and/or clients with health issues.

Ability to apply principles of Quality Improvement, Quality Assurance to the SOLA program.

Ability to coordinate with community vendors and DDD Field Services case management staff to access day programs or employment options.

Ability to collaborate/network with other community vendors.

Ability to work extended hours and on varied shifts including weekends.

Ability to perform on-call/standby duties and to use a 24 hour cell phone.

Supplemental Information:
WORKING ENVIRONMENT:
Work routinely occurs in 2 SOLA offices and in client homes in both Pierce and Kitsap Counties.

The position requires work on some evenings, weekends and possibly holidays.

Travel is required to SOLA participant homes, between the 2 SOLA offices and to statewide meetings or conferences.

The use of desktop and laptop computers is required in the office, in client homes and in other locations.

The position requires carrying a cell phone or pager and being on call for response to emergencies.

The position is expected to comply with the requirements of mandatory reporting of client abandonment, abuse, neglect, or exploitation per RCW and DDD policy.

This position requires an Bachelor’s degree in behavioral sciences, special education, business administration, public administration, or other related fields from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent.” NOTE: A degree in Social Work must be from an educational program by the Council on Social Work Education. Washington State employees enjoy outstanding comprehensive benefits including health, dental, life and long-term disability insurance; vacation, sick, military and civil leave; dependent care assistance program; employee advisory service; deferred compensation plans; 11 paid holidays; and state retirement plans. Background checks, which may include fingerprinting, are required for employees and applicants considered for selected positions within DSHS. Employees/applicants will be required to sign a release authorizing the background check. Failure to do so shall disqualify the applicant from employment in these positions. Information obtained from background checks will not necessarily preclude employment.
** Only on-line applications will be accepted for this position. **
Please note that initial screening will be solely based on the contents of the “ work experience ” section of your application in NeoGov. In order to be considered for this position you MUST apply on-line and complete the entire Application. A resume mailed, emailed, attached or embedded within the application will not substitute for the “ work experience ” section of the application. Please be thorough in listing your work experience and duties. The information provided in your application must support your selected answers in the supplemental questions. Answers will be verified and documentation may be required. Responses not supported in your application will disqualify you for consideration of employment from this requisition. The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 829-3074. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
For questions about this recruitment, contact Leona Weltzer at Leona.weltzer@dshs.wa.gov or by calling (253) 404-6537.

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