Restaurant General Manager
George Bush Intercontinental Airport - Houston, TX

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“A special place to work. AN EXTRODINARY PLACE TO GROW.”

Family owned and operated for over 95 years, Delaware North has earned a spot on the list of the most admired hospitality management companies in the world. And not just in business but in the hearts of our 55,000 associates. One of the world’s leading airport food, beverage and retail providers, Delaware North Companies Travel Hospitality Services manages more than 300 restaurants and retail stores serving more than 350 million travelers each year at major U.S. airports and travel plazas. We partner with world-class brands to give travelers the very best restaurant and retail offerings in the industry and just as importantly, we partner with world-class employees to ensure we remain a global leader in hospitality and food service. If you are seeking a career in the restaurant and hospitality industry in a non-traditional environment that offers new and exciting challenges every day, Delaware North Travel Hospitality Services may be the place for you.

In a continuous effort to be a leader in hospitality and food service, Delaware North Companies has been the recipient of various awards including Employer for the Year, Best Airport Restaurants, Best Airport Concessions, and most recently joined Greener Fields Together to partner on a sustainability program. Join us as a Restaurant General Manager and start exploring the unparalleled opportunities for advancement within an organization that oversees restaurants and retail in a variety of different industries.

Delaware North Companies is currently hiring a Restaurant General Manager to join their team in Houston, TX at the George Bush Intercontinental Airport . As a Restaurant General Manager , you will contribute to the growth and profitability of the company by supporting a profitable, customer focused and operationally strong restaurant. This includes managing the day-to-day operations of a full service, single unit operation, maintain positive client and customer relations by ensuring efficient, quality service and products, and supervise the activities of all restaurant staff.

Responsibilities:
  • Ensure effective operation of unit at all times, including coordinating and supervising hourly and salaried staff, and engaging staff in achieving operational/financial goals
  • Promote the quality campaign through fast and high quality support for customer needs, communicate the need and commitment for delivering exceptional customer experiences and adhering to quality standards for physical space, food and service
  • Sets and communicates sales and financial objectives by preparing informative financial and sales reports
  • Address problems immediately and through timely, informed decisions by considering the options that have the best effect on customers/associates/business
  • Maintain proper implementation of safety and sanitation procedures and ensure procedures are followed

Qualifications:
  • Minimum of 5 years management experience in high volume, fast-paced, full service restaurant environment
  • Must be customer focused with knowledge in the front and back of the house
  • Ability to oversee and manage P&L responsibilities
  • Experience in food preparation, inventory and cost control
  • Proven track record with positive Health Department Scores
  • Familiarity with standard food and beverage equipment
  • Ability to perform basic accounting functions, analyze data and make decisions
  • Proficient in Microsoft Word and Excel
  • Bachelor’s degree or equivalent experience above the required minimum

Our Managers Enjoy:
  • Annual Performance Bonuses
  • Merit Increases
  • Competitive salary
  • Extremely safe and stable work environment
  • Extensive Management Staff to ensure your success and development
  • Medical/Dental/Vision, 401(K), Free Meals

Delaware North Companies - 18 months ago - save job - block