Project Manager
Pentagroup - Amherst, NY

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Position Summary:

Reporting to the Director of Corporate Projects, the Project Manager is responsible for managing activities and resources in support of projects that impact multiple departments, systems, or work-flows. The Project Manager will be responsible for managing multiple projects simultaneously with varying degrees of risk and complexity.

Essential Duties & Responsibilities:

Responsibilities include, but are not limited to: 

Monitors and reviews all project tasks including project risks, project cost, project schedule and staffing requirements. 

Analyzes, understands, and improves tools and processes to enhance the implementation effectiveness. 

Manages external vendors/integration partners providing services during project implementation. 

Develops and maintains a project schedule outlining all departments involved in the project, including administrative tasks. 

Coordinates meetings and maintains project-related calendars. 

Assists with minutes, presentations and tables for the Project Management Committee and Project Status Meetings. 

Produces detailed progress reports and notifications as appropriate. 

Ensures version control of project documents. 

Maintains contact with sponsors and stakeholders to determine project requirements or level of satisfaction with progress and performance of given projects. 

Creates and maintains shared, central database of all project documents. 

Files all project documents (hard and soft copies). 

Responsible for tracking project changes and produces updated project schedule as agreed upon with PMO and IT Manager. 

Attends or conducts project post mortems with project sponsor and developer to gauge areas for improvement. 

Other duties as assigned.

Supports the Project Management Team with the following duties: 

Schedule meetings and send out reminders, prepare agendas, document & distribute meeting minutes 

Prepare, edit, and finalize presentations, detailed documents, spreadsheets, and reports. 

Other duties as assigned


This position requires frequent coordination with the Director of Corporate Projects, and regular communication with members of the PMO. This position has dotted-line reporting to the President of Primary Financial Services.

Internal Contacts:

The Project Manager reports to the Director of Corporate Projects and dotted-line to the President of Primary Financial Services. The Project Manager will liaise frequently with senior management and all other departments nationally.

External Contacts:

This position requires contact with individuals such as clients & vendors.

Experience & Qualifications:

The minimum qualifications for this position include: 

Post secondary education within a related field is an asset. 

Minimum 3 to 5 years working in a project management role. 

Solid understanding of project management methodologies, principles and practices. 

Advanced skills in MS Office Suite, specifically Word, Excel, Outlook and PowerPoint. 

Working knowledge of MS Project and Visio. 

Strong understanding of technologies and business processes, and ability to integrate technical and functional areas. 

Ability to lead cross functional teams and provide direction to achieve successful project delivery. 

Strong communication and facilitation skills. 

High level of organizational skills, excellent detail accuracy & interpersonal skills. 

Demonstrated ability to handle sensitive & confidential information with care and discretion. 

Demonstrated ability to pro-actively manage time, prioritize multiple tasks, work under pressure & meet rapid, changing deadlines. 

Maturity, confidentiality, diplomacy & high degree of professionalism required. 

Must possess superior English comprehension, written and verbal communication skills. 

Comprehension of the French language is an asset.

Required Competencies: 

High level of integrity and confidentiality 

Professionalism 

Planning and Organizing 

Driving for Results 

Customer Focus 

Teamwork and Collaboration 

Interpersonal Communication 

Multi-Tasking 

Commitment to Quality

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