Your daily activities will include:
Performing routine account activity review of risky transactions
Following standard procedures and action plans to reduce exposure on suspect items and/or transactions
Opening fraud or loss cases as necessary and ensuring that case files are accurate and complete with all appropriate dispositions and detailed notes
Depending upon specific function, position may communicate actions on suspect items to branch personnel, customers, Fraud Hotline and Corporate Security as necessary
Documenting the review and investigation process followed for each account reviewed and preparing various documents, reports and system entries as necessary for financial entry, certification, reporting and statistical purposes
Ensuring that regulatory, legal, bank and audit requirements are met
High school diploma or equivalent
At least one year of experience in Operations, Retail and/or Deposit Risk Management or comparable function
Knowledge of deposit systems and customer information systems
Must possess a strong understanding of business transactions, knowledge of account flow, and financial documents
Ability to use mainframe and PC applications such as B1B applications, Vector, Lotus Notes, and Microsoft Office applications; MS Word and Excel experience required, other MS applications experience preferred
Ability to key data at 30 WPM
Must have an intermediate proficiency in answering customer inquiries and providing information
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.
Retail Financial Services
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