Information & Requirements :
As needed coverage
SUMMARY: Responsible for answering all incoming PBX calls for the hospital. Greets and provides information to staff, patients, families and all other visitors. Provides clerical assistance to Financial Services and Patient Financial Services. Assists Lead PBX Operator as needed.
Education: High School Diploma or equivalent.
Experience: One year PBX experience, receiving and directing large volume of incoming calls, preferably in a healthcare setting.
Technical Knowledge: Excellent interpersonal and communication skills. Some computer experience required.
Work Environment: Office setting.
Contact Group: Patients, families, hospital employees, physicians and visitors.