As a Starbucks Barista, you will create the
Starbucks Experience for our customers by providing legendary
customer service with prompt service, quality beverages and products,
and maintaining a clean and comfortable store environment.
You will be responsible for modeling and acting in accordance with
Omni and Starbucks guiding principles and best of all, you’ll
be part of a team that creates a welcoming environment and memorable
Summary of Key Responsibilities
Responsibilities and essential job functions
include but are not limited to the following:
integrity, honesty and knowledge that promote the culture, values and
mission of Omni and Starbucks.
Maintains a calm demeanor during
periods of high volume or unusual events to keep store operating to
standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating
environment and customers for cues.
Communicates information to
supervisor/manager so that the team can respond as necessary to
create the Third Place environment during each shift.
with new associate training by positively reinforcing successful
performance and giving respectful and encouraging coaching as needed.
Contributes to positive team environment by recognizing alarms
or changes in partner morale and performance and communicating them
to the store manager.
Delivers legendary customer service to
all customers by acting with a "customer comes first"
attitude and connecting with the customer.
responds to customer needs.
Follows Omni and Starbucks
operational policies and procedures, including those for cash
handling and safety and security, to ensure the safety of all
partners during each shift. Maintains a clean and organized workspace
so that partners can locate resources and product as needed.
Maintains regular and consistent attendance and punctuality.
Provides quality beverages, whole bean, and food products
consistently for all customers by adhering to all recipe and
Follows health, safety and sanitation
guidelines for all products.
Recognizes and reinforces
individual and team accomplishments by using existing organizational
Ability to learn quickly
Ability to understand and carry out oral and
written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Must meet standards of appearance
Must be able to work a flexible schedule
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