Help Desk Technician - Printers and Copiers
ATSC - Washington, DC

This job posting is no longer available on ATSC. Find similar jobs: Help Desk Technician jobs - ATSC jobs

Skip Navigation

News & Events

|

Investor Relations

|

Sitemap

MARKETS SERVED

SERVICES & SPECIALIZED PRODUCTS

ALLIANCES

CONTRACT VEHICLES

ABOUT US

CAREERS

CONTACT US

Benefits

Current Job Openings

Career Fairs & Recruiting Events

Corporate Contact:
Phone:
(571) 766-2400

Fax:
(571) 766-2401

Email:
info@atsc.com

Help Desk Technician - Printers and Copiers

Tracking Code

3974

Job Description

Under general supervision, monitors, operates and maintains hardware, and/or peripheral equipment. Performs first line support to determine service interruptions for printer’s and FAX’s. Must have 2 - 5 years of Help Desk experience. Working with the government is highly desirable. A+ Certification preferred. Proven computer hardware and software troubleshooting ability. Ability to escalate more difficult technical issues to appropriate levels of support. Excellent communication (oral and written) skills, organizational skills and strong motivation skills required.

***Candidate must undergo through a government Public Trust clearance - 5C level***

  • Provide toner removal and reinstallation of toner into copiers and printers
  • Basic troubleshooting and remediation of printer and copier issues
  • Respond to automated and manually created tickets for printer and copier tickets
  • Manually validate that toner levels are within acceptable limits
  • Analysis of reports to ensure that toner levels are within acceptable limits and if not remediation steps are taken to resolve the issue
  • Reporting of remediation steps for all printer and copier issues
Job Location

Washington, DC, US.

Position Type

Full-Time/Regular

-

Submit/Create a new résumé/CV for this posting

-

Use an existing résumé/CV to submit for this posting

-

Email this posting to a friend

ATSC is an Equal Opportunity Employer

ATSC provides equal employment opportunity (EEO) to all qualified persons. Recruitment, hiring, training and promotion of ATSC employees will be carried out regardless of any personal characteristics such as race, sex, religion, color, national origin, age, disability, sexual orientation or veteran status.

Home

|

Markets Served

|

Services & Specialized Products

|

Alliances

|

Contract Vehicles

|

About Us

|

Careers

|

Contact Us

|

News & Events

|

Investor Relations

|

Sitemap

© 2008 ATSC. All Rights Reserved.

ATSC - 3 years ago - save job - block
Recommended Jobs
IT Helpdesk Technician
Jacobs Technology - Washington, DC
Jacobs Technology - 28 days ago

Desktop Support Technician - Level III
Login Consulting Services Inc. - Falls Church, VA
Login Consulting Services Inc. - 30+ days ago