Business Support Group Consultant
RS Software - Milpitas, CA

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RS Software has focused exclusively on the payments industry since its inception in 1991. Our payments expertise has helped clients address the convergence of payment types, the proliferation of mobile devices, the move to cloud computing and the introduction of new strategies, such as behavioral targeting. No other custom software provider delivers more industry-specific knowledge and experience to organizations competing for market share in the payments space. RS Software has built solutions for the introduction of new standards such as EMV and new technologies such as mobile and contactless payments while mitigating the pain and cost associated with the legacy systems supporting them.

We offer a comprehensive range of services – custom application development, quality assurance, testing, maintenance, support and strategic consulting – with an emphasis on availability, scalability and security. RS Software serves a client list that includes the world’s leading payments brands. Our company has successfully provided solutions to customers throughout the world proving our payments-focused project methodology in a variety of regulatory environments. Our global delivery model and knowledge transfer disciplines ensure that RS Software’s cross-culture experience enables maximum value to the customer from start to finish.

Job Description Position for Business Support Group Consultant (US)- CAN START ASAP OVERVIEW OF ROLE This is an opportunity for a technically adept and driven individual. Having experience in supporting sales team culture themselves, they will possess demonstrable and successful background in the formation and management of customer required services solutions. This role will have an exciting chance to be involved in developing a Pre-Sales function with opportunity to input for the devising and delivery of pre sales strategy in conjunction with sales and marketing management objectives. In a burgeoning and highly developmental market for electronic Payments, RS Software is now looking for someone to technically support expansion into its chosen markets through outbound new business acquisition based on sound pre sales interaction.

GENERAL ROLE RESPONSIBILITIES To provide technicalproject consultancy in support of sales at client meetings and on conference calls. To discuss, capture and define customer requirements. Through Interface and discussion to capture customer requirements and present the relevant technical solution at customer visits, presentations and other follow up meetings. Work with the delivery and competency teams to design provide solution to the customer requirements.

Where relevant, identify key revenue generating opportunities for products and services to customers either direct or through the sales team for the financial benefit of the company. Furthermore, the person should Have very good understanding of electronic Payments processing and related industry trends and offerings Understand all the functional and business areas in electronic payment processing business Demonstrate understanding of IT services and the different service models and offerings Exhibit a high degree of self-motivation and initiative a team player with focus on continuous improvement Demonstrate time management skills with the ability to successfully manage and execute multiple tasksprojects simultaneously An eye for quality and a willingness to do what is necessary to achieve deadlines in a dynamic environment with frequent priority and changes Identify and communicate issuesrisks applying technical and root cause analysis skills Communicate effectively with internal and external (customer) project stakeholders Provide periodic status updates to executive management and efficiently manage team and ensure successful implementations and deployments Drive business executive level and technical discussions to help customers implement solutions that meet both technology and business needs Drive RFP and pre-sales activities for business opportunities and increase business with a strategic footprint Additional Requirements and Desirable Characteristics Good team player and self-motivated Relevant experience working with US customer, with excellent communication skills Ability to lead the team and delegate work Strong business and process perspective Pro-active and possess positive attitude and commitment Experience in an MNC and ability to travel when required Fluent in verbal and written English PLEASE SEND RESUMES TO and Experience in providing technical/ project consultancy in support of sales at client meetings and on conference calls, work with delivery team and competency teams to design/ provide solutions .

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