Patient Care Coordinator I - OBGYN
University Hospitals - Richmond Heights, OH

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University Hospitals Medical Group (UHMG), the unified faculty practice plan of University Hospitals, is comprised of several practices representing medical and surgical specialties located within University Hospitals Case Medical Center and throughout Northeastern Ohio. As part of our historic primary affiliation, many of the UHMG physicians serve on the faculty of Case Western Reserve University School of Medicine. UHMG strives to champion the success of the physician practices and UH in fulfilling our mission: To Heal. To Teach. To Discover.

Position Summary/Essential Duties

  • Implements clinical process by delivering effective individualized clinical care to patients.
  • Implements clinical practice through the demonstration of successful technical patient skills by delivering effective individualized clinical care to patients/families.
  • Communicates and collaborates clearly and effectively to enhance patient care in both clinic and office settings.
  • Maintains a clean, well-stocked clinic environment that meets all UHMG standards.
  • Actively involved in professional integration and self-development related to health care profession.
  • Registers patients in a courteous and efficient manner; obtains accurate and complete registration information to ensure prompt billing and reimbursement, collects co-pays, and is able to schedule patient appointments at check-out.
  • Performs other related duties as assigned.
  • Some chart preparation and front desk work will be required.

    Experience & Knowledge
    Demonstrates clinical knowledge and understanding of infection control and HIPPA principles.

    Will work well in a medical office with multiple disciplines (nurses, physicians, non-clinical staff).

    Will work well with a diverse patient population.

    Special Skills & Equipment Knowledge
    Medical terminology and basic computer skills are a position necessity.

    Will have excellent communication and organizational skills.

    Applicant will have completed formal education from an accredited medical assistant program.

    Prefer certified medical assistants. If no certification will consider a medical assistant with 2-3 years experience in a physician office or outpatient setting. Expectation will be that certification will be obtained within the first year of employment.

    Required Credentials, License and/or Certifications
    Current BLS certification and ability to demonstrate clinical competency.

    Prefer an active certification in Ohio as a medical assistant.

    Preferred Qualifications:

    Graduate of Medical Assisting program and able to travel between offices regularly/weekly.

    University Hospitals is proud to be an equal opportunity employer

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