Large logistics firm is seeking a very experienced Support Analyst to be part of internal team that is responsible for managing and administering a number of areas including the AIX, Database, Mainframe, SAN, Web Services, and Wintel environments within the company's IT group. This position provides first and second level IT support within a 24x7x365 operation center.
The Red Hat Linux Admin Has:
Red Hat Linux Administration and Monitoring)
Oracle Weblogic Application Server
HP hardware diagnosis and repair
Unix shell scripting experience
UNIX command line experience with the ability to diagnose failures, performance issues, resolve configuration changes and efficiently manage users
Experience in administration/operations in Mainframe, SAN, Weblogic Red Hat Linux or Wintel in a corporate environment.
Experience with Red Hat LDAP
Experience with Oracle Solaris
Experience load balanced applications
Responsibilities Include:
Managing administrative tasks for the AIX, Mainframe, SAN, Web Services and Wintel areas
Standard trouble shooting procedures for hardware and software problems
Utilize an Interaction/Incident management tool to open tickets on all calls, track open tickets, escalate end-user problems, and follow through to ensure resolution and closure.
Interact with various internal support groups to create troubleshooting/administration/escalation/dispatch documentation.
Provide customers with basic analysis, diagnostics and resolution, taking corrective action in order to achieve maximum customer productivity.
Able to troubleshoot and resolve complex problems reported to the Operations Center.
Analyze impact of problems and escalate appropriately.
RedHat Linux Administrator
Large logistics firm is seeking a very experienced Support Analyst to be part of internal team that is responsible for managing and administering a number of areas including the AIX, Database, Mainframe, SAN, Web Services, and Wintel environments within the company's IT group. This position provides first and second level IT support within a 24x7x365 operation center.
The Red Hat Linux Admin Has:
Red Hat Linux Administration and Monitoring)
Oracle Weblogic Application Server
HP hardware diagnosis and repair
Unix shell scripting experience
UNIX command line experience with the ability to diagnose failures, performance issues, resolve configuration changes and efficiently manage users
Experience in administration/operations in Mainframe, SAN, Weblogic Red Hat Linux or Wintel in a corporate environment.
