Under the general direction of the Clinic Administrator, the Ambulatory Support Specialist performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. Analyzes eligibility media, utilizing various system applications for reporting purposes. Interprets multiple medical plan benefits to maximize accurate collections.
High School diploma or GED.
1 to 2 years direct face to face customer service experience, or secretarial experience. 2 to 3 yrs medical insurance verification experience. CPT/ICD coding, Medical terminology. OR 2 yrs previous KSC experience with 2 to 3 yrs medical insurance verification experience. CPT/ICD coding, Medical terminology.
Typing skills 40 WPM with 10 or fewer errors. Basic math ability. Alpha/Num Forms Entry. Working knowledge of Microsoft Office. PC experience.
Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.
Associate or Bachelor’s degree
Ability to speak/understand Spanish. Previous billing/claims experience
Typing skills 55 WPM with 5 or fewer errors. 10 key by touch.
Kelsey-Seybold Clinic - 17 months ago