Oracle Customer Hub — Engineer, Software/Engineer, Software Sr.
Nintendo of America Inc. - Redmond, WA

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Nintendo of America Inc.

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Wii U

and Wii

home consoles, and Nintendo 3DS

and Nintendo DS

families of portable systems. Since 1983, when it launched the Nintendo Entertainment System

, Nintendo has sold more than 4 billion video games and more than 637 million hardware units globally, including the current-generation Wii U, Nintendo 3DS and Nintendo 3DS XL, as well as the Game Boy

, Game Boy Advance, Nintendo DS, Nintendo DSi

and Nintendo DSi XL

, Super NES

, Nintendo 64

, Nintendo GameCube

and Wii systems. It has also created industry icons that have become well-known, household names such as Mario

, Donkey Kong

, Metroid

, Zelda

and Pokémon

. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Western Hemisphere. For more information about Nintendo, please visit the company's website at


Description of Duties

Perform Siebel UCM/OEDQ activities in co-ordination with architects, administrators and technology owners related to the initiative

Database and Applications troubleshooting

Manage Production and Non-Production defect resolutions

Maintain EAI/EIM tasks and resolve underlying issues with data integration

Responsible for supporting the Performance Testing Team for their ongoing tests like stress testing, stability testing and BAU Test

Communicates and collaborates effectively within and across team boundaries, including end users and IT management, as appropriate

Creates system documentation to support new system implementation, enhancement deployment, and incident management efforts

Leverages subject matter expertise in analyzing and troubleshooting complex system/user issues to drive resolution and determine root cause

Coordinates issue resolution efforts across peer support groups, technical support teams, and vendors as required

Summary of Requirements

Expert knowledge in Siebel UCM/OEDQ applications

Knowledge of Oracle databases and Applications Servers such as iAS/Weblogic

Knowledge of Windows and Linux environments

Professional experience with a full understanding of software development; resolving a wide range of issues in creative ways.

Experience with work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Typically requires a minimum of 4 years of related experience in various software development technologies and practices.

Undergraduate degree in Computer Science, a related field, or equivalent.

** Applications and resumes will only be accepted through Nintendo's website as we no longer accept paper, faxed, or emailed resumes.

We are an equal opportunity employer valuing diversity…celebrating strengths.



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Nintendo of America Inc.




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About us:
We are an equal opportunity employer valuing diversity…celebrating strengths.

About this company
The worldwide innovator in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware...