Unemployment Compensation Claims Examiner (BPC)
Government of the District of Columbia - Washington, DC

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Pay Plan, Series & Grade: CS-991-9

Agency: Department of Employment Services

Area of Consideration: Open to General Public

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 1000 and you may be required to pay an agency service fee through direct payroll deduction.

Duration of Appointment: Thirteen (13) Month Term Appointment

Number of Vacancies: One (1)

Opening date: November 19, 2012

Closing Date: November 29, 2012

Promotion Potential: No known promotion potential

Salary Range: $45,345-58,386

Tour of Duty: Monday - Friday, 8:30 am - 5:00 pm


Brief Description of Duties: This position is located in the Office of Unemployment Compensation, Benefit Payment Control Branch. The mission of the Benefit Payment Control Branch is to prevent, detect and recover overpayments of Unemployment Insurance Benefits. The division is responsible for the investigation, determination and adjustment of fraudulent and/or erroneous payment cases.

The incumbent will interview Unemployment Insurance customers to determine overpayment status, create restitution agreements, and participate in collections activities. Exercises independent and accurate judgment in the handling of UI claims.

Performs quasi-legal work involving detailed examination, technical fact development, adjustment, reconsideration or authorization in the settlement of claims against the District of Columbia and other jurisdictions.

Determines that all statutory requirements, i.e., attachment to the labor market, able and available to work, attending school, receiving pension, retirement and/or annuity relating to eligibility and entitlement for benefits have been met.

Assists in the filing of appeals of both monetary and non-monetary nature from employers as well as claimants and prepares redeterminations in those cases where claims have been initially denied or require monetary reconsideration.

Contacts employers to verify facts and to secure information surrounding separation issues needed to adjudicate claims.

Responds to general information inquiries on Unemployment Insurance.

Authorizes the allowance or disallowance for payment of benefits to claimants which includes a review of the entire claim file and the responsibility for assuring that the determination is factually and legally accurate, adequate and acceptable in accordance with the applicable laws, regulations, precedents and other criteria.

Writes justifications for his/her decision in the monetary or nonmonetary process.

Investigates, determines, and adjusts fraudulent or erroneous payment cases. Reviews claims in which exceptions have been called by the Office of Inspector General, the District Auditor, or by the General Accounting Office. Interviews claimants in developing erroneous payment cases and arranges for overpayment recovery through cash refund or adjustments against additional benefits due the claimant. In fraudulent cases, imposes administrative disqualifications.

Reviews, investigates, develops, adjusts and adjudicates claims for over/under payments, fraud and legal ramifications, and refers cases to appropriate department for final adjudication and/or judicial review.

Performs other related duties as assigned.


Specialized Experience: Experience in the acceptance, review, adjudication, or authorization of claims for the payment of benefits to individuals under law, contract, or governmental order. Such experience must have demonstrated the ability to develop and evaluate pertinent facts and evidence, apply and interpret laws, rules, regulations, policies, and precedents, and make decisions on issues of fact and law in the allowance or disallowance of claims. One year of specialized experience equivalent to at least the next lower grade level in the normal line of progression is required for positions at these grade levels.

Substitution of Education: A substitution of education for required experience will be allowed as defined in OPM's Qualification Standards. However, in order to receive credit, applicants must submit official proof of educational attainment at the time of application.

Ranking Factors

Ranking Factor #1: Knowledge of, and professional experience working with, the District Unemployment Compensation Act and pertinent Rules and Regulations and the District Online Compensation System (DOCS).

Ranking Factor #2: Ability to deal courteously and effectively with the public, to exercise tact, ingenuity, and resourcefulness in the development of facts and information, and to work effectively with others.

Ranking Factor #3: Advanced skill in oral and written communication

Ranking Factor #4: Ability to analyze and evaluate conflicting statements and/or allegations and to utilize a high level of ingenuity in developing evidence and information sufficient to corroborate or contravene decisions.

Conditions of Employment

Working Conditions: Work is performed in an office setting. The work requires no unusual physical demands.

Other Significant Factors: This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Priority Consideration

Displaced Employee Priority Placement: Eligibles for the District of Columbia's Displaced Employee Program (DEP) and Agency Reemployment Priority Placement Program (ARPP) will be given priority consideration for this position if found qualified.

Employment Benefits

Employee Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

Residency Requirement

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the

Legal Service (series 905) other than in the Senior Executive Attorney Service (SEAS), who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required

to present no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide

District residency for the 7-year period will result in forfeiture of employment.

Information to Applicants

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

How to Apply

Contact Information: All inquiries related to employment and job applications should be directed to HR Answers at (202) 442-9700

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore a DC 2000 job application or online job application is required to be submitted.

Posting Cancellation: A non-competitive selection of an eligible candidate from the Agency Reemployment Priority Placement Program (ARPP) or the District's Displaced Employee Program (DEP) will result in the cancellation of this announcement.

Where to Apply (Judiciary Square): D.C. Department of Human Resources (DCHR) Job Center located in the South Lobby at 441 - 4th Street, NW, Washington, D.C. 20001. All inquiries should be directed to HR Answers at (202) 442-9700.

Closing Statement

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer.

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Job Offers: Official Job Offers are made by the Department of Employment Services, Office of Human Resources Only.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

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