Fulfillment Center Supervisor - 2nd Shift - Brighton, CO
Staples - Brighton, CO

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Position Summary:
The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in concert with the senior management team in the pursuit of operational excellence and the facility’s all-around success.

Primary Responsibilities:
Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget

Analyze and conceptualize methodology

Make appropriate improvements to department processes and procedures

Participate in the hiring of skilled associates

Develop individual associate’s skills, standards and morale through training and coaching

Direct, support and delegate tasks as appropriate to an individual associate’s skill level

Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary

Understand and effectively communicate company policies to ensure compliance and consistent administration

Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance

Compute figures to accurately plan/adjust headcount to meet department’s objectives

Foster communication and teamwork among staff to ensure accomplishment of operational goals

Develop and execute daily and weekly action plans to meet department and Fulfillment Center performance expectations

Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures

Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner

Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment


High School Diploma or GED required

1-3 years experience working in a warehouse environment

Computation/mathematical ability and reading comprehension of technical/financial materials and reports

Knowledge of PC applications

Eagerness and ability to learn - absorb new information quickly

Initiative to work with minimal instruction and direction

Strong oral and written communication skills

Experience and working knowledge of warehouse systems, processes and productivity standards (WMS, computerized systems, SPC – statistical process control – and related ability to recognize, articulate and address variances in processes)

Positive associate relations skills; ability to direct, coach, support, and delegate and maintain morale

Demonstrated responsibility, maturity and leadership ability

Demonstrated analytical thinking and problem solving ability

Possess a sense of urgency required to work in a deadline driven environment

Bachelor’s Degree preferred










Job Level





Evening Job

Job Type



Employment Statement

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

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