We are seeking a Site Representative to represent our company at our prestigious client's site.
Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc.
If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!
Specific job duties will include but not be limited to the following:
Operation of color and black and white reprographics equipment, bindery equipment, and industrial sized cutting materials and drills; collating and binding; fulfillment duties such as inserting materials into envelopes and other containers, folding, shrink wrapping. Receiving and reviewing customer work orders, perform basic equipment maintenance, making pick-ups and deliveries. Record job data in logs or other forms as appropriate; perform data entry, maintain inventory supplies. Understand and respond to customer needs and requests, assist end-users in basic functionality of copy equipment.
Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail; track courier and accountable items (FedEx, UPS, Certified Mail, etc); research and route unidentified and generic mail; receive, log, deliver and track messenger items; respond to customer requests; perform routine upkeep and basic maintenance of equipment; record and track customer inquiries and fulfillment of requests.
Qualifications include a high school diploma or equivalent, ability to multi-task, excellent communication skills, proficient in Excel, Word and PowerPoint, prior experience in a customer environment, technical knowledge to maintain and troubleshoot equipment within the department, ability to lift paper and packages weighing up to 55lbs. Knowledge of outsourcing/facilities management, such as copy center, mailroom, records/file management, document imaging, reprographics, and facsimile operations are highly desirable.
Canon Solutions America is an Affirmative Action Equal Opportunity Employer M/F/D/V.
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