LEAD VALET ATTENDANT
Ameristar Casino Council Bluffs - Council Bluffs, IA

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To oversee the operation of the valet lot and all Valet Team Members, and to provide excellent guest service in accordance with established policies and procedures.

JOB REQUIREMENTS:
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Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos

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A Class C Commercial Drivers License required within 6 months of employment

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Must be able to provide shuttle service for Hotel/Casino guests

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Greet the guest with positive body manner, friendly demeanor, open hotel doors for guests

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Must maintain and follow all AAA four diamond standards for internal and external guests

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Must be able to sprint to/from vehicles

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Keep the valet area and front of hotel entrance neat and free of trash

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Maintain appropriate logbook or records during shift

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Ability to divide attention among several ongoing activities, projects or assignments

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Escort incoming guests to rooms, assist with luggage. Offer information pertaining to available services and facilities of the hotel, points of interest and entertainment attractions

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Deliver messages, packages, suitcases, and run errands as requested

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Deliver guest laundry to and from guest room

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Hand out valet tickets and perform damage inspections of all vehicles before parked

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Hang coats and tag luggage for guests

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Respond to reasonable guest requests or place guest in contact with appropriate person for assistance

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Must be able to work flexible hours including evenings, weekends, and holidays

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Assign valet persons to park cars and hand out tickets

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Keep management informed of changing conditions, traffic patterns, and customer requests, as well as employee needs

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Make sure all valet attendants are presentable to guests

Ameristar Casinos - 16 months ago - save job - block
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When you wish upon Ameristar, you can hit the jackpot on land or on boat. Ameristar Casinos owns six casino hotels and two casinos....