Help Desk Administrator I
Solstas Lab Partners - Greensboro, NC

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As a Help Desk Administrator with Solstas Lab Partners, you have the opportunity to make a difference by providing front line technical support to our internal and external clients and bringing resolutions that can greatly impact each outcome. The Help Desk Administrator resolves and tracks technical issues within Solstas’ IT systems as requested via phone, email and internet chat. This individual will utilize the service request management system to fulfill these responsibilities and create documentation describing issues encountered and the resolution.

Requirements
  • BS/BA or equivalent work experience
  • 1-3 years in Deskside support or customer technical support
  • Establish and maintain positive and effective working relationships with internal and external contacts
Join Our Team

If you are interested in a rewarding career with opportunities for growth and advancement, we invite you to submit your online application for consideration. Join our team and make a difference with Solstas Lab Partners.

Solstas Lab Partners - 15 months ago - save job - block
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