Director of Quality - Seattle
We are seeking a The Director of Quality, who will be responsible for establishing and disseminating quality standards for incorporation into project definition, management, testing, and reporting. S/he is also responsible for implementing, monitoring, and maintaining companywide quality control processes and systems with engineering, contract manufacturing, and business teams, and for incorporating customer review and feedback into quality control processes and metrics. S/he will establish the required data types, data quality, collection mechanisms, and tools to allow the company to measure adherence to quality standards and drive continuous improvement. A critical component of this role is evangelizing the benefits of quality-control processes in driving successful, repeatable, consistent project execution throughout the company. The Director’s first major initiative will be developing a Synapse Quality System, which will document our operating processes and will be the basis for any ISO certification that we pursue.
The successful candidate will display broad familiarity with the engineering product design process, strong listening and persuasive skills, understanding of how to drive change in a matrixed organization, ability to balance time and effort between strategic and tactical efforts in implementing new processes, and ability to work closely with colleagues in related roles to align quality outcomes across the company.
A sense of humor is mandatory. Must be able to make and fulfill commitments to your team and clients, and work collaboratively with teams while realizing that you are not always the smartest person. Come join a fun and incredibly innovative team in the best company you will ever work with!
The Director of Quality reports to the Vice President, Operations, and will work closely with the Principal Program Manager, NPI Director, Director of Manufacturing, and Business Systems Development Manager.
•Define, develop, deploy, and drive the Synapse Quality system
•With the Principal Program Manager, revise current project-management processes to incorporate quality processes
•Define and rive improvement in key quality metrics across the company
•Align Synapse Quality System requirements with key requirements from Principal Program Manager, the NPI Director, the Director of Manufacturing, and the Business Systems Development Manager
•Director level experience at a mid – Large organization
•B.A. or B.S. degree in mechanical, electrical, software engineering , operational research, or computer science or a related field, or equivalent experience
•Experience with quality assurance tracking and reporting systems and the engineering product-design lifecycle
•Experience working in a matrixed reporting organization
•Demonstrated skill defining and driving improvement in key quality metrics
•Experience with ISO 9000, UL and other compliance-certification standards and processes
•Experience developing a Quality System for a growing company
Synapse Product Development is headquartered in downtown Seattle, WA with offices in Orlando, San Francisco and Hong Kong. Our mechanical, electrical and software engineers supply essential project management and innovative product design services to a broad range of clients from garage inventors to Fortune 500 companies. At Synapse, we thrive on solving our client's most challenging problems.
Synapse offers competitive salaries and benefits, and a unique company culture that emphasizes fun as an integral component of delivering world-class products.
NO AGENCIES PLEASE
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