Work With People Who Care
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN (R), BEST WESTERN PLUS (R) and BEST WESTERN PREMIER (R) hotels in more than 100* countries and territories worldwide. Now celebrating 67 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. We're an organization that genuinely cares about our staff. Wouldn't you like to work with People who Care?
Provides customer service support by assisting members in the purchase and selection of Furniture, Fixtures and Equipment products. Helps resolve purchasing issues. Develop new and help retain Supply business.
Essential Job Results
Provides customer service support by assisting members in the selection of contract furnishings purchases. May take orders, prepare quotes and maintain pricing information. Ensures effective customer service by interfacing with both internal and external contacts to include members, suppliers, freight carriers, accounting, sales and or purchasing staff. Responds to inquiries on products or orders. Facilitates purchasing process by researching product information or pricing. May assist internal staff in handling payment issues and member credits. Maintains customer service or sales information by tracking and entering information into automated systems. May provide activity reports as requested. Interact with suppliers, both in writing and verbally, to secure ship dates and document in PeopleSoft purchase order software.
Minimum 12 to 18 months related customer service, sales and or purchasing experience. Education: High School diploma or equivalent certification. Excellent negotiation skills required. Resolves routine problems using established policies and guidelines. Be able to problem solve or think creatively, out of the box. Basic familiarity with Client Relationship Management system preferred.
Phoenix, AZ 85016 6201 North 24th Parkway Our Headquarters is centrally located in the Biltmore area. Local candidates are preferred. Relocation assistance is not available.
Pay and Work Schedule
Hiring rate for this position is $12.00 to 16.50 per hour, depending on experience. This position is in the Contract Furnishings Sales Representative team. Department hours are 6 am to 5 pm and 7 am to 6 pm depending on time of year. Job schedule will be discussed during interview.
Best Western International, Inc. benefits eligibility begins on the first day of employment and includes medical, dental and vision insurance, 401(k), generous paid time off, flex spending accounts, tuition reimbursement, hotel discounts, and much more!