Lead LifeSpa Service Coordinator/Receptionist-CAN00465
Life Time is currently seeking a motivated Lead LifeSpa Service Coordinator/Receptionist to develop and oversee the LifeSpa Coordinator team.
LifeSpa offers a selection of product lines for their guests. These salon products may include: AVEDA, Bumble & Bumble, Kerastase, Wella Color, Moroccan Oil, Sebastian, and for nails CND, OPI and SpaRitual.
- Put your best face forward in this high energy position and ensure that every guest has a friendly, inviting and memorable experience.
- Serve as primary support for LifeSpa Department Head, Assistant Department Head, Technical Team and LifeSpa guests.
- Lead, develop, and oversee the LifeSpa Coordinator team
- Answer all incoming calls, schedule appointments and collecting payment for services.
- Drive service and retail awareness and understanding through individual and LifeSpa designed promotions.
- Assist technicians to consistently increase guest retention and service sales and maintain minimum retail sales goals.
- Goals for this position are based on retail sales, retention and rebooking goals.
- High school graduate or equivalent
- Ability to work in a fast paced environment
- Intermediate computer skills and proficiency with Microsoft Office Suite
- 1 - 2 years of customer service/receptionist experience in the salon and spa or retail industry
- 1 - 2 years of experience as a LifeSpa Coordinator preferred
- Passion and commitment to living a healthy way of life
Primary Location: : MI-Canton Township - CAN - Canton Township
- Hourly + Bonus Opportunity
Job Level: Individual Contributor
Life Time Fitness - 17 months ago