Technical Release Manager
Softtek 98 reviews - Township of Bedminster, NJ

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We are seeking an experienced Technical Release Manager to support our client near Bedminster Township, New Jersey. This is a 6 month, salaried position, with a possible 12 month extension.

Softtek offers a generous benefits package for our consultants, with no waiting period.

The most critical area of focus for this position is supporting and coordinating complex and large-scale software releases that primarily enable customers, as well as those who directly support customers, to effectively utilize goods and services with a high degree of consistency and quality.

Key areas of coordination and support will include:
Capacity Planning & Forecasting
• Environment Planning & Readiness
• Software Delivery Planning & Forecasting
• Stability Assessment
• Functional Test Coordination
• PVS Regression Analysis
• Acceptance Certification
• Implementation Planning & Execution
• Post Production Impact Analysis
Responsibilities:
Receive and provide guidance as necessary to deliver priority results by working closely with multiple groups - including internal clients, Business Analysts, Development, QA, Network Connectivity, Program & Project Management, IT and Business Unit management.
• Capacity related information gathering and analysis correlated to all aspects for Enterprise IT spanning datacenter and infrastructure concerns to release and project dependencies.
• Update established deployment documentation and procedures accordingly based on the particular software version changes + deployment post mortem/lessons learned
• Work with various internal groups to schedule external client deployments and maintain the inevitable changes via the upgrade/ patch release calendar
• Comply with Change Management guidelines and utilize ticketing system to ensure that QA/Production environment integrity is maintained
• Execute automated reports in a timely manner and escalate any issues, as delivery of the reports for internal client signoff is a prerequisite to the actual production deployment
• Manage the distribution of installation/update plans, instructions and release notes to all clients
• Identify new tools/technologies and possible areas for automation that will make the deployment process more efficient, reliable and cost effective
• Employ process modeling/engineering/documentation techniques to resolve group handover issues as necessary
• Actively participate in Release Management group meetings/discussions
• Self-starter that requires minimal guidance once scope and deliverables are outlined
Required Skills / Experience:
Minimum 4 years of Release Management, Software Development, Project /Program Management, or IT Operations
• Comprehensive understanding of the Software Development Life Cycle with from requirements, scope, design, development, testing, and delivery. Hands-on experience in multiple aspects is required.
• Must possess strong analytical skills and ability to effectively work with employees at all levels of the organization
• Ability to work in a fast-paced environment and be flexible to meet time demands without compromising quality
• Demonstrated skills in working with MS Office Suite (Outlook, Word, Excel, PowerPoint)
• Must possess excellent oral and written communications skills, as well as being detail oriented with a high level of organizational skills
• Must demonstrate basic knowledge of all of the below, as well as demonstrate significant knowledge and expertise in 3 or more of:
o Compliance & Risk Management
o Certification & Test Management
o Data & Configuration Management
o Build & Integrity Management
o Deployment & Environment Management
o Technology & Capability Management
Desired Skills / Experience:
SharePoint, Business Analytics or Reporting platforms (ex. Cognos, etc.), and/or Scripting language experience (ex. VB Script, Perl, Ruby, etc.) is considered a plus
US Citizenship, Green Card, or EAD is required

Softtek Company Summary:
Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With nine Global Delivery Centers in Mexico, China, Brazil, Argentina and Spain, Softtek helps improve time-to-business-solution, lower costs of existing applications, deliver better engineered and tested applications, and produce predictable outcomes for top-tier corporations in over 20 countries. Through on-site, on-shore and its trademarked Global Nearshore™ service delivery models, Softtek teams with CIOs to constantly increase the business value of IT. Softtek is the creator and a leader of the nearshore industry.

Vision
We aspire to transcend as a leading global provider of IT and business process solutions, forging longstanding and mutually beneficial relationships built on a foundation of earned trust. We will build our future by being a well-grounded and socially responsible company, with a profitable track record, delivering innovative high quality services, driven by a passionate, human-centric culture.

US Operations Corporate Offices:
3636 South Geyer RdSunset Hills, MO 63127

Services:
o Application-Related Services
o Business Process Outsourcing
o IT Infrastructure Support
o Software Products and Associated Services

Customers:
o Softtek is a preferred service provider for several Fortune 500 organizations
o Top-tier corporations in the markets where we operate

Awards and Distinctions:
o SEI CMMi Level 5
o Six Sigma Corporate Program
o IAOP Global Outsourcing 100 List®, 2009, 2010, 2011
o 10 SAP Award of Excellence in “Best Regional Partner” category
o Named as a "Strong Performer" for SAP Implementation services by Forrester
o Globalization-2010 Award for Performance, GE GDC Program
o BusinessWeek Emerging Outsourcing Players
o ISO 9001:2008 (for Procurement Services from Aguascalientes, Mexico and for “Design, development, support and IT application improvements” in Argentina)
o ISO 9001:2008 Certification (for Development, Maintenance & Application Support in Brazil)
o Gartner Best Solution Delivery Award 2004
o The Global Services 100 - Top Company to Watch South of the Border 2007 & 2008 and Top Company to Watch in Latin America 2006 by neoIT and Global Services Magazine
o Great Place to Work® Institute’s Best Places to Work For: Argentina, Brazil, and Mexico
o Only Latin-American company in Gartner’s Magic Quadrant for Offshore Application Services 2006 & 2007

For additional information, visit our website at www.softtek.com

For other employment opportunities, go to: http://www.softtek.com/en/unitedstates/jobs-usa-canada

About this company
98 reviews
Softtek is the leading Near Shore® service provider for North America, as well as Latin America's largest private IT service provider....