Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs throughout Billings Clinic. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, ordering laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle.
· High school diploma or equivalent
· Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc.
· Demonstrated excellence in customer service skills
· Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Register patients, schedule re-turn visits, collect copays.
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Billings Clinic - 17 months ago