Dispatcher
McLane - Concord, NH

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Partnering with the Transportation Manager, the Dispatcher will assist with daily operational needs and departmental goals. They will be a key player in ensuring communication between drivers, dispatchers and other divisional teammates. The ideal candidate will possess strong interpersonal skills and be able to discuss dispatch issues with Drivers, Customers and Managers at all times.

Teammates in this position will have the ability to:
Prepare daily records, communications, and maintain filing system for Driver Vehicle Inspection Reports

Complete transportation paperwork including route manifests, invoices, special customer notifications, maps, etc.

Develop and update driver and helper dispatch schedule daily

Understand DOT hours of service and ensure driver compliance

Set up daily tractor/trailer assignment for drivers

Verify equipment “readiness" with Transportation Shop

Call customers to inform them of variances in delivery times

Provide timely reports to immediate supervisor

Conduct periodic route visits and route rides

Motivate and provide leadership to drivers by effectively problem solving and managing conflict

Coordinate workflow ensuring adequate driver coverage for routes at all times

Qualifications:
Demonstrated leadership abilities with experience in coaching, counseling and conflict resolution

A minimum of Associates degree in a related field, Bachelors degree preferred

2+ years experience in a supervisor or lead position

Understand DOT rules and regulations (preferred)

Be able to rapidly gain knowledge of mainframe computer applications relating to record keeping and scheduling

Have experience in Microsoft Office Suite

Have map reading abilities

Effective communication skills both verbal and written

Ability to work a flexible schedule including nights, weekends and holidays

Ability to manage stress in self and others within a fast paced environment

McLane - 2 years ago - save job
About this company
53 reviews
You might say this company makes it convenient for stores and restaurants to get food. McLane Company is one of the largest wholesale...