Medical Diagnostic Laboratories, LLC (MDL) is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).
MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team in and around the Elm Hurst/ Glen Ellyn, IL territory .
As an Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.
Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.
Establish positive long-term client relations. Educate and train clients, research problems and coordinate solutions between the laboratory and client.
Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
Maintain knowledge of competitors and their presence in assigned territory.
1-3 years of successful laboratory customer service experience calling on physician offices.
BA/BS or equivalent experience preferred.
Confirmed ability to establish, maintain and retain loyal relationships while successfully managing service requirements of clients is critical for success in this position.
Well developed multi-tasking and organizational skills are keys to success.
Energy, motivation, enthusiasm, and integrity.
Excellent written and verbal communication skills.
Must demonstrate sound judgment and decision making ability.
Computer proficiency in MS Office, Excel, e-mail and internet functions.
Knowledge of laboratory testing and competing products.
Must be able to travel within the coverage area and occasionally nationwide.
We Offer :
Medical, Dental and Vision Insurance
Paid Vacation and Holidays
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