Store Manager
Kenneth Cole - Elizabeth, NJ

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(Includes but are not limited to)
  • Achieves Goals: store sales, ADT, UPT, SPH, payroll, and inventory

  • Manage controllable expenses on store Profit and Loss Statement

  • Ensure the Customer Service Mission Statement is executed consistently and personally leads by example

  • Schedules employees in accordance with Company policies to provide excellent customer service

  • Analyze reports, communicate appropriate information to business partners to maximize business opportunities and improve store profit

  • Effectively teaches, demonstrates and ensures all store staff complies with all Company initiatives: Training Programs, Selling Programs, Manager on Duty Program, Target Shrink Program, Payroll Procedure, Dress Code

  • Complies with all Company direction on merchandise presentation and marketing standards

  • Develop and implement Store Events

  • Recruit, interview and hire brand appropriate sales oriented employees

  • Maintain staffing levels to Company Headcount Matrix

  • Promptly and accurately complete New Hire Paperwork and separation paperwork per company procedures

  • Develops staff to ensure manpower succession

  • Maintain Human Resources files in accordance to Company Standards

  • Create Agenda, schedule and implement management and sales meeting regularly

  • Manage staff performance: performance reviews, weekly force ranking of sales statistics, one on one conversations, coaching daily on performance, counseling under-performance and policy violations

  • Ensure accuracy of Company in store promotions and merchandise markdowns

  • Manage inventory shipping and receiving procedures

  • Maintain standards of cleanliness and organization

  • Prepare store, schedule, train and direct staff for store inventories

  • Maintain store and staff safety

  • Plan, schedule and implement all store meetings

  • Work with all associates in the store to maintain a professional and productive work environment

  • Adheres to all Company Policy and Procedures

  • Adheres to all local, state and federal laws

  • Supervise Sales Associates and Management team assigned to the store

  • Professionally interacts with District, Regional Managers and Corporate Human Resources

  • Leadership

  • Communication (written, verbal and listening)

  • Adaptability

  • Decision Making

  • Results Driven

  • Customer Focus

  • Initiative

  • Strategic Problem Solving

  • Time Management

  • Organization

  • Detail Oriented

  • Teamwork

  • Professionalism

  • Motivator

  • Employee Development

  • Risk Taker

  • Ability to communicate with co-workers and customers

  • Ability to read, count and write to accurately complete all documentation and analyze reports

  • Ability to perform fundamental mathematical calculations

  • Ability to freely access all areas of the store including selling floor, stock area and register area

  • Ability to operate and use all equipment necessary to run the store

  • Ability to climb ladders or stairs (depending upon store design)

  • Ability to move or handle merchandise and boxes throughout the store generally weighing 0 – 40 pounds

  • Ability to work varied hours and days to oversee store operations

  • Standing, walking, squatting the majority of the 40-hour work week

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where such accommodations do not pose an undue hardship.


  • Minimum 3-5 years previous Retail Store Manager experience (external)

  • Previous apparel and footwear experience

  • Minimum of 1 year Assistant Manager or above experience (internal)

  • Proven track record of successful sales generation, clienteling, employee development & career path

  • Computer experience with Word, Excel and Microsoft Outlook

  • College Degree preferred

About this company
101 reviews
Kenneth Cole is a trendy old sole. Known for its shoes, Kenneth Cole Productions makes stylish apparel and accessories under the Kenneth...