Achieves Goals: store sales, ADT, UPT, SPH, payroll, and inventory
Manage controllable expenses on store Profit and Loss Statement
Ensure the Customer Service Mission Statement is executed consistently and personally leads by example
Schedules employees in accordance with Company policies to provide excellent customer service
Analyze reports, communicate appropriate information to business partners to maximize business opportunities and improve store profit
Effectively teaches, demonstrates and ensures all store staff complies with all Company initiatives: Training Programs, Selling Programs, Manager on Duty Program, Target Shrink Program, Payroll Procedure, Dress Code
Complies with all Company direction on merchandise presentation and marketing standards
Develop and implement Store Events
Recruit, interview and hire brand appropriate sales oriented employees
Maintain staffing levels to Company Headcount Matrix
Promptly and accurately complete New Hire Paperwork and separation paperwork per company procedures
Develops staff to ensure manpower succession
Maintain Human Resources files in accordance to Company Standards
Create Agenda, schedule and implement management and sales meeting regularly
Manage staff performance: performance reviews, weekly force ranking of sales statistics, one on one conversations, coaching daily on performance, counseling under-performance and policy violations
Ensure accuracy of Company in store promotions and merchandise markdowns
Manage inventory shipping and receiving procedures
Maintain standards of cleanliness and organization
Prepare store, schedule, train and direct staff for store inventories
Maintain store and staff safety
Plan, schedule and implement all store meetings
Work with all associates in the store to maintain a professional and productive work environment
Adheres to all Company Policy and Procedures
Adheres to all local, state and federal laws
Supervise Sales Associates and Management team assigned to the store
Professionally interacts with District, Regional Managers and Corporate Human Resources
COMPETENCIES:
Leadership
Communication (written, verbal and listening)
Adaptability
Decision Making
Results Driven
Customer Focus
Initiative
Strategic Problem Solving
Time Management
Organization
Detail Oriented
Teamwork
Professionalism
Motivator
Employee Development
Risk Taker
ESSENTIAL PHYSICAL REQUIREMENTS:
Ability to communicate with co-workers and customers
Ability to read, count and write to accurately complete all documentation and analyze reports
Ability to perform fundamental mathematical calculations
Ability to freely access all areas of the store including selling floor, stock area and register area
Ability to operate and use all equipment necessary to run the store
Ability to climb ladders or stairs (depending upon store design)
Ability to move or handle merchandise and boxes throughout the store generally weighing 0 – 40 pounds
Ability to work varied hours and days to oversee store operations
Standing, walking, squatting the majority of the 40-hour work week
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where such accommodations do not pose an undue hardship.
