Establishes a record of accurate and complete data by skillfully interviewing the parent or legal representative. Promotes an excellent first impression and excellent customer service satisfaction to the family. Swiftly enters patient demographic and billing information in the system in order to provide viable revenue reimbursement. Secures legal consent. Identifies and notifies all appropriate departments and personnel of new admissions. Performs all types of admissions/registrations and pre-registrations. Demonstrates impeccable telephone etiquette and customer service skills. Interacts appropriately with physicians, patients, visitors, third party payers and most hospital departments. Works in accordance with the hospital's Mission Statement and Strategic Goals. High school diploma/GED, medical terminology, customer service skills and computer skills.
The Children's Medical Center of Dayton - 2 years ago