Interacts with Business Lines and borrowers to identify best available rehab or loss mitigation product for borrowers. Structures loans, works with the borrower, and staff to facilitate processing, underwriting and closing of loans. Follows progress of loans to identify any deterioration of borrower's payment ability. This is an experienced level job, handling the most complex assignments as its primary responsibility, such as a more complicated level of workout cases such as loan modifications, partial claims and short sales.
Communicates on a regular basis with borrowers, and business lines, delivery channel and other business partners in credit program/support areas. Identifies best rehab or loss mitigation product available for borrower. Analyses risk associated with each rework or work out loan. Structures loans, facilitates loan application. Ensures Data Integrity and Credit Quality. Assists processors, underwriters and business lines as necessary for completion of loan applications. Timely communication with borrower regarding any and all steps for loan approval or reason for decline. Reworks, restructures loans in compliance with corporate policies. Follow-up and tracking of loans to identify any deterioration of timely payments and possible need to reconnect with customer to rework or restructure loan
Develops management and tracking reports on rehab and loss mitigation loan. Performs special projects as needed including, but not limited to, preparation of ad hoc reports, creation of new asset quality or portfolio management tracking reports.
Assists Credit Specialist I on workout negotiation issues, such as problem accounts, complaint calls and correspondence.
Performs other duties as assigned.
Accurate typing, spelling and grammar skills. Proficient with applicable computer software. Good written and oral communication skills. Good organizational and customer service skills. Experience in consumer lending necessary.
Bachelor's degree preferred
At least 4 to 6 years of mortgage originations, collections, or underwriting.
First Horizon - 23 months ago
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First Horizon National Corporation is a premier financial services company with a long history of success and traditions dating back to...