Maximo Application Specialist - Intern
South Jersey Industries - Folsom, NJ

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Basic Function: Assist the Maximo Specialist with the functional applications support for the Maximo Work Management System. Tasks may include: working with the IBM Maximo Support line to solve application issues, testing system patches, new process designs, user security roadmaps, training, report writing / dashboards, and close business relationship with the I.T. System (Technical) Administrator.

Assist The Maximo Specialist With The Below Essential Functions:

  • Functional / Applications Support on the Maximo Work Management System.
  • Maintain user security roadmaps and grids according to user roles and responsibilities.
  • Provides the first level of functional support to users with application and process issues, in order to maintain consistency and standards through-out the enterprise. Relays technical issues to the I.T. System Administrator when appropriate.
  • Identify system application issues and patches needed to maintain system integrity and performance.
  • Work as the applications SME (Subject Matter Expert) to assist with system testing and signoff, prior to loading new releases and patches into production.
  • Coordinate testing scripts and signoffs with process owners, prior to moving changes into production.
  • Train users on new functionality and process changes as needed.
  • Function as the applications lead for all Maximo related projects, tasks and interfaces.
  • Ability to communicate complicated operational concepts to non-operational users.
  • Keep system setup codes, configurations, and documentation up to date in order to maintain standards and best practices, high performance of the Maximo system, reduce downtime, and high user productivity.
  • Monitor applications performance and recommend improvements.
  • Experience in Maximo ad-hoc reporting, data queries, and dashboards.
  • Work as the business process coordinator through-out the enterprise of users and assist with support of complex business solutions.
  • Writes and maintains documentation to describe program development, logic, system coding, testing, changes, and corrections in accordance with policy and SOX auditing compliance.
  • Recommends new solutions and upgrades in alignment with strategic plans and business requirements.
  • Assist with Disaster Recovery and Business Continuity functions.
  • Assist IT Department with other support related issues as required.
  • Perform other special projects and assignments as required.
  • Perform all duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined may be assigned as required.

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