Support Services Specialist II - Newark, DE
Bank Of America - Newark, DE

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Entry level processing position within consumer real estate. Associate will process loans approved by an Underwriter or an automated decisioning system. The SSS II will have limited signing authority limited to clearing conditions on loans previously approved. Will be responsible for but not limited to verifying conditions of approval which may include, resolves routine title issues including, but not limited to the following: vesting issues and may processes subordinations; resolves appraisal disputes; depending on channel, may coordinate closing activities. Maintains a high level of customer service by being proactive in communication with customers, may include banking center associates, realtors, etc

Additional Information: The Support Services Specialist II supports a team of Home Services Specialists I, II, & III by performing activities including mailing packages, ordering third party requests, etc. This is a non-pipeline carrying role.


Required Skills: Knowledge of ordering 3rd party requests (i.e., title, appraisal, flood, subordinations). Must have attention to detail, be flexible and team oriented. Customer Contact experience; PC skills to include Word and Excel.

Desired Skills: EDGE / StatusMart experience desired. Previous mortgage experience.

Bank of America - 2 years ago - save job
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Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...