Client Relationship Manager
BizLibrary - St. Louis, MO

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At BizLibrary , the Learning Consultant is responsible for the following:
  • Builds and sustains excellent relationships at multiple levels in the company.
  • Able to work through complex disagreements and conflict to achieve resolution.
  • Builds trust by including others and by keeping the cross-functional teams focused on the success of the entire company.
  • Skilled in sales negotiation to secure contractual commitments for ongoing partnerships.
  • Ability to think strategically, and objectively.
  • Effectively translates data into actionable insights and initiatives.
  • Understand and be able to discuss multiple types of learning strategies.
  • Contribute to development of proposals and contracts.
  • Contribute to creation of learning tools, methodologies, and eminence.
  • Advanced consulting skills with demonstrated ability to successfully influence senior stakeholders.
  • Able to leverage and understand company culture, political climate and knowledge of business priorities to drive to results. Through relationships at multiple levels, influences and collaborates to achieve positive outcome.
  • Responsible for interpreting client needs into actionable internal direction.
  • Possess an in-depth understanding of company capabilities and service, and effectively communicates all offerings to the client.
  • Reviews all client projects to ensure quality standards and client expectations are met.
  • Ensures all pertinent project information is communicated to appropriate departments/team members.
  • Minimum of 3 years learning-related experience in industry or consulting
  • Bachelor's Degree in HR Management or Business focus
  • CPLP and/or PHR/SPHR certification highly preferred
  • Excellent verbal and written communication skills
  • Demonstrated ability to maintain required performance level in a fast paced environment with changing priorities and deadlines
  • Tenacious in meeting deadlines, well organized, adept at managing peak workloads
  • Professionally active in social media- LinkedIn, Twitter and Facebook
  • Self-motivated, goal-oriented, persistent and a skilled negotiator
  • Strong technical abilities with computer proficiency
  • Previous experience in using a CRM highly preferred
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
BizLibrary offers a competitive salary plus uncapped commission and bonus incentives with an excellent benefit package including:
  • Medical
  • Dental
  • Vision
  • Life
  • Short and Long Term Disability
  • 401K
  • Vacation, Personal Days, and Holidays
  • Flexible Work Schedule
  • Business Casual Work Environment
  • On- Site Fitness Center
To apply-please send your resume with salary history to: careers@bizlibrary.com

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