Phone Banker 1 -Business Phone Banker
Wells Fargo - Minneapolis, MN

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RING! RING! Answer the call to start your career as a Phone Banker

Do you enjoy working in a fun and relaxed environment? Do you relish the challenge of solving customers needs? Do you thrive on customer interaction? Do you never miss an opportunity to market a new product or service to a customer? Youll have the opportunity to do this and more serving our small business customers.

A Business Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers. The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers banking concerns which can include some escalated issues.

Business Phone Bankers are expected to SELL business products and services and achieve aggressive sales goals which are measured daily. Our best Business Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customer s relationship with Wells Fargo by marketing a full range of new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.

We provide our Business Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.

Our Phone Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position.

We offer at $11.86 to $12.89 minimum starting hourly wage plus quarterly incentive bonus pay based on performance. Average quarterly payout around $600-$900
  • Basic Qualifications:
6 months customer service and sales experience.
  • Minimum Qualifications:

About this company
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Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.7 trillion in assets....