We can offer an exceptional career challenge to a detail-focused investigator who is passionate about finding answers and working in a fast-paced, changing environment. Does this sound like you?
Our Claims Department has an immediate need for a Med Pay Representative to review, evaluate and make sound decisions on personal lines auto and homeowner first-party medical claims. These usually have exposures up to $5,000, but do not include those with coverage and liability concerns. You’ll interview and correspond with insureds; review hospital records; analyze your findings; update claim files and authorize payments. This position also schedules IME’s.
California Casualty is committed to meeting the insurance needs of the professionals who serve the public good in a variety of ways—firefighters, law enforcement, state troopers, educators, nurses, and others. As a member of our team, you can take special pride in knowing that while you’re building a successful career, you’re also serving this dedicated group of people.
A high school diploma and excellent communication skills are required of all applicants. Our ideal candidate also has a thorough understanding of insurance policies, DOI requirements and medical terminology, as well as:
Prior medical claims handling experience
Demonstrated ability to ask probing questions in a sensitive manner
Effective listening skills that speak to our dedication to customer service
Good decision-making capabilities
Minimum starting hourly salary: $17.14 + DOE.