IMPLEMENTATION MANAGER - WHOLESALE
Mitel - Eastern, KY

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This position will be located in either Atlanta, Ga., Boca Raton, Fla., or Houston, Tex., depending upon candidate selection.
The Wholesale Implementation Manage
    • Will build a team of System Implementation Specialists to support Mitel's wholesale channel.
    • Provides leadership, direction and development for the system implementation teams.
    • Ensures that the programs, processes, & support plans pertinent to the objectives of Mitel NetSolutions Services and Service Level Agreements are met.
    • Develops and modifies existing programs, processes and support plans to meet business objectives.
    • Leading a team, delivers the client's solution, ensuring cost management, timeliness, and client satisfaction.
    • Motivates and develops the team to ensure optimum performance.
Qualifications
    • BA or BS in information technology, business or other relevant field is required .
    • The demonstrated ability to unite and lead a team, as well as produce independently.
    • Excellent working knowledge of Excel, Word, PowerPoint, Project.
    • PMI training and PMP Certification are preferred.
    • 4+ years project management and customer service experience in a technical environment.
    • 4+ years experience managing teams, assisting others in problem resolution and acting as a mentor and leader.

    Mitel - 17 months ago - save job - block
About this company
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Mitel Networks believes a company's legacy shouldn't include outdated communications technology. Mitel specializes in network...