PATIENT ACCESS REPRESENTATIVE
Carilion Clinic - Virginia

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***THIS POSITION IS LOCATED @ CARILION GILES COMMUNITY HOSPITAL***

Supports Carilion’s hallmarks of service excellence and quality for all job responsibilities. Responsible for correct registration, insurance and benefit verification, financial requirements and functions related to patient intake. Uses effective communication, courtesy and professionalism in all interactions. Makes appropriate decisions, reasoning, and problem solving to gather and verify essential information needed for patient care and reimbursement. Interprets, applies, and communicates Carilion policies regarding insurance aspects of patient care to assure optimal reimbursement for both the patient and Carilion.

MINIMUM QUALIFICATIONS REQUIRED:
Education:
High school graduate or equivalent. CHAA strongly recommended.

Experience:
Registration and/or previous insurance experience preferred.

Other Minimum Qualifications:
Knowledge of medical terminology, basic keyboard (30 wpm) and PC. Knowledge of office procedures and equipment. Strong organizational and professional communication skills necessary. Must be organized and self-motivated. Must have knowledge of software applications. Must obtain BLS certification within the first year of employment and maintain certification. PFS Medical Terminology course completion and certification required during the first year of employment.
Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other.
Carilion Clinic is an Equal Employment Opportunity/Affirmative Action Employer.

Carilion Clinic - 17 months ago - save job - block
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