Pharmacy Technician ( Job Number: 172183 )
Kaiser Permanente - Salem, OR

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Provides customer-focused services to members in the technical aspects of pharmaceutical care, under the direct supervision of the pharmacist & in collaboration w/ the healthcare team. Essential Functions: • Actively supports organizational & dept'l policies & procedures w/in the Partnership • Seeks supervision/consultation or refers to another resource when unable to perform safely, effectively or w/in the role • Presents a professional appearance & approach w/ members & other employees; demonstrates honest & ethical behavior • Handles member & employee info w/ approp sensitivity & safeguards to ensure confidentiality & right to privacy, in compliance w/ HIPAA regulatory requirements • Demonstrates & incorporates principles of safety, sterile product processing, & infection control into daily activities as outlined in organization's policies/procedures • Actively supports organizational & dept's policies/procedures, including established cash handling & asset mgmt • Contributes to the effectiveness of the team by working together by supporting, promoting & applying the established behavioral & interpersonal standards of conduct, as developed through the Labor/Mgmt Partnership, including those on attendance, mutual respect & support, honoring diversity, effective communication, & improving the work environment • Exhibits flexibility when work assignments need to be adjusted to meet service delivery needs & workload of team • Takes responsibility to identify, develop & adapt new policies & practices that improve service & quality of work • Ensures that all cash handling practices are in accordance w/ current reg'l & dept'l policies & procedures • Takes precautions to secure funds & to minimize the risk of robbery and/or theft • Places starting cash fund in cash register at the beginning of work-day & operates cash register according to established policies & procedures • Completes daily cash-out procedure, including balancing or documenting discrepancies • Accurately & completely compiles daily & month-end cash report • Maintains work logs as necessary • Ensures that cash discrepancies do not exceed reg'l averages • Demonstrates knowledge & ability to operate cash register systems to accurately complete the sales transaction • Greets members in an empathetic, sensitive & respectful manner throughout all interactions • Respects individual privacy & maintains strict confidentiality • Answers telephone, receiving, processing & relaying messages as needed w/ complete discretion in matters of patient confidentiality • Asks for approp ID, & records info consistent w/ reg'l policies & procedures to ensure the accurate sale of all prescriptions to the correct patient • Documents & follows through on all info concerning a drug dispensing irregularity • Maintains work & waiting areas in a neat & orderly manner at all times; regularly assists in the cleaning of the dept • Regularly unpacks & stores supplies, verifies items received against invoices, & stores perishables such as antibiotics in refrigerators • Checks invoices against orders to make sure that all items are received & charges are correct • Reports all discrepancies to the approp person • Accurately & completely inputs all prescriptions and/or patient data into the TOPS System • Coordinates the efficient operation of IV admixture service • Inputs refill info & responds to info given on screen appropriately • Perform other duties as assigned • This job description is not all encompassing of duties Qualifications Basic Qualifications: • Completion of an accredited Pharmacy Technician training program OR minimum two (2) years of experience as a Pharmacy Technician • High school diploma or GED • Certified as a Certified Pharmacy Technician (CPhT -Pharmacy Tech Certification Board or ICPhT - Institute for the Certification of Pharmacy Techs) as of 1/1/2010 or current Pharmacy Technician employed in the NW Kaiser Permanente Region • Current Pharmacy Technician License in State where job is assigned • Demonstration of the ability to: • Speak and read English fluently • Write coherently, legibly and spell correctly • Communicate effectively in all forms: written, verbal and non-verbal • Provide customer-focused service • Calculate math accurately, especially aliquots, concentrations and dilutions • Demonstrate a history of reliable attendance • Make a positive impact on the team dynamics • Work effectively in a fast-paced, stressful environment • Properly process sterile products in both horizontal and vertical laminar flow environments. Preferred Qualifications: • Previous technician work experience, preferred • Work experience in retail, business office or other service industry setting, preferred • Post high school course in medical terminology, preferred • Completion of a recognized technician training program, preferred • Calculate math accurately, preferred • Evidence of the following work experience and/or documented attributes: multi-tasking; cash handling; personal computer skills; attention to detail, preferred • Team player, preferred • Flexible, preferred Salary Range- $20.40 - $21.63
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