Project Manager of Development Telecommunications Billing
Advanced Technology Group, Inc. - Tempe, AZ

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Title OSSBSS Development Project Manager Reports to VP IT OSS Billing Summary This position work closely with the product and channel management departments as well as the billing operations department The project manager will perform requirements gathering project planning and management of deliverables The candidate will also be involved in analyzing complex information developing sharing and communicating billing recommendations or alternatives to internal customers Duties and Responsibilities Plan schedule and manage projects to meet deadline quality and budget requirements Prepare project estimates and resolve questions and issues in a timely and effective manner Serve as the primary daytoday contact for customers on all Change Request transactions working closely with the Billing operations team supporting the configuration back office and customer service processes Schedule internal and external resources and provide all relevant information Assist in the troubleshooting and assist in resolving complex system issues that may have a negative impact on revenue or customer perceptions Work closely with all internal customers to identify each areas needs and opportunity for change Communicate expectations clearly to customers and resources to ensure that deliverables and deadlines are properly met Participates in meetings and recommends process improvements as development or customer needs dictate to enhance or maintain efficiencies for internal customers and reduce risk of revenue loss Assists with the integration documentation and launch of new system functionalities Provide support and reporting of project status Participates in requirements gathering sessions to ensure the proper set up and use of backoffice systems Provides user acceptance testing of billing and reporting systems as development is completed before production roll out Coach and provide training or suggestions as required Other activities as deemed necessary Job Requirements Understanding and familiarity of Wireless telecom back office billing and revenue assurance Knowledge of Wireless products Excellent understanding of telecom OSSBSS Ability to Interact with various departments and management Ability to prioritize multiple projects multi task and review workloads to ensure the best use of resources Process quality and operation orientation Must possess excellent organizational skills ExperienceEducation Requirements 4 year degree in Business or computer science Technical knowledge and experience in Telecommunications BSSOSS systems preferably Oracle BRM Experience in managing all aspects of a project (planning execution resource allocation assign individual responsibilities etc) Experience in managing daytoday operational aspects Ability to understand and followup on various technical issues (Sizing Performance business logic etc) can manage more than one project Successful track record in executing and deploying projects Ability to maintain work within budgetary constrains Advantage – Knowledge and experience in Telecommunications Billing mediation and activation processes for wireless carrier Send resume to John Dailey at johndaileyatginfocom mailtojohndaileyatginfocom or call 6783617140
Dice - 2 years ago - save job
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