GENERAL STATEMENT OF RESPONSIBILITIES:
Academic Advisors provide students with assistance in career and academic planning which includes: selecting appropriate courses applicable to their major program of study (including health career programs), interpreting assessment scores to insure accurate placement, and making referrals to other college services as needed. The QCC Developmental Advising Model provides an overall philosophy, framework, and specific student indicators, which guide the work of all QCC College Academic Advisors.
Reports directly to the Director of Career and Academic Planning or designee.
DUTIES AND RESPONSIBILITIES:
1. Perform advising functions in the Academic Advising Center, and/or other site locations or appropriate areas utilizing a variety of communication means (in person, email, chat, phone, and related communication).
2. Demonstrate an understanding and promote use of the QCC Developmental Advising Model and Student Checklists for stages one through four. Distribute checklists to students and answer questions regarding the checklists.
3. Access and review student CAPS Plans via QCC Net. Use CAPS Plan to guide student course and program major selections.
4. Refer appropriate students to enroll in ORT 110 or PSY 115.
5. Interpret student assessment scores, including TEAS, and ensure proper course placement.
6. Assist students in the preparation of required applications, registration forms, and petitions as required by college policy. Articulate policies and procedures of the college to students.
7. Provide students with referral information for offices and services such as the Registrar, Admissions, Financial Aid, Business, Experience-Based Education, Career Placement, Transfer, Work Force Training Initiative, Disabilities Services, Counseling, Academic Tutoring Centers, and other relevant resources.
8. Participate and complete QCC Advisor Training.
9. Participate in mandatory on-going Advisor Training Updates and Information sessions.
10. Read pertinent QCC publications and advising literature including web, print publications, and information from the National Academic Advising Association (NACADA).
11. Acquire and demonstrate an understanding of the professional work environment by observing timeliness and preparation for scheduled assignments, working cooperatively with others, presenting oneself as a role model for students and others, and by demonstrating dependability and flexibility.
12. Participate in yearly evaluation regarding performance of duties.
13. Work actively with other areas of the College to ensure a spirit of college-wide collaboration, collegiality, civility, and teamwork.
14. Embrace and support the principle that "diversity is everybody's business" through the daily performance of duties and responsibilities.
15. Provide high quality customer service to all students and individuals who contact the QCC Advising Centers.
16. Perform other related duties as assigned.
1. Master’s Degree or Bachelor’s Degree with Master’s Degree in progress.
2. Prior advising and/or career counseling experience working with students in an educational setting.
3. Experience with student record and information systems and computerized assessment instruments.
4. Working knowledge of Microsoft Office and comparable software applications.
1. Experience in a community college setting.
2. Strong oral and written communication skills.
3. Prior experience in providing services to diverse student populations.
4. Bilingual (fluency in one or more of the following languages: Spanish, Vietnamese, Portuguese, or Albanian).
$24.88 per hour, with no benefits.
Wide variety of hours are available during the day and evening.
Visit our Web Site at www.QCC.edu for information about our college. All applicants must apply online by February 11, 2011. Successful applicants will be required to complete a Criminal Offender Record Information (COR/SORI) request. Bilingual persons are encouraged to apply. Quinsigamond Community College is an equal opportunity affirmative action college supporting diversity.