Coordinates telephone communications services in community by performing the following duties.
Greet and direct residents, visitors, staff and handle questions/concerns efficiently
Operate switchboard and direct calls efficiently
Monitor reception area traffic-directing deliveries, packages, etc.
Keep accurate up to date lists of residents, alphabetically and by resident apartment
Keep accurate census information; hospitalizations, deaths, etc.
Keep accurate list of residents who are away and dates returning for Security purposes
Alert Security to emergencies in accurate, calm manner
Monitor all pull cords for independent living. Track status of resident involved in situation, i.e. transported to hospital, etc.
Receive emergency calls from residents and staff and dispatch appropriate personnel
Page on-call physicians as needed
Dispatch and monitor daily transportation schedule
Log all resident packages and notify of a package pick-up via notice in cubbie hole.
Assure all mail is dispatched through U.S. Mail at the end of each day.
Sorts and distributes all inter-office mail
Sends all residential faxes and copies
Performs any additional duty as requested.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school or GED. Receptionist experience required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Erickson Living, its affiliates, and managed communities are Equal Opportunity Employers and do not discriminate on the basis of race, color, religion, creed, gender/ sex, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, genetic information or any other characteristic protected by federal, state or local law.
UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND AN APPLICANT FOR EMPLOYMENT OR PROSPECTIVE EMPLOYMENT TO SUBMIT TO OR TAKE A POLYGRAPH, LIE DETECTOR, OR SIMILAR TEST OR EXAMINATION AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. ANY EMPLOYER WHO VIOLATES THIS PROVISION IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE.
Erickson Living - 23 months ago
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History and Vision of The Company
Headquartered in Baltimore, Maryland, Erickson Living, a leading developer and manager of senior living...