lululemon athletica 120 reviews - Westport, CT
Full-time, Part-time

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Primary Location


USA-Connecticut-Connecticut, Westport

What you will do (External)

Educators at lululemon athletica do just that! They educate! Their main role is to effectively educate our guests on the fabrics, features, fit and function of our product, our culture and the communities we belong to. By educating guests we empower them to make decisions for themselves based on the facts that we offer them. By doing this, the guesswork is taken out of shopping for customers, and a ‘Wow! It’s You!’ guest experience is created, leaving customers with the knowledge to educate others on behalf of lululemon athletica. Authentic conversations are key to delivering the ultimate guest experience by relaying your experiences with lululemon products to the guest. Involvement in teamwork is highly emphasized and the focus is placed on turning a ‘no’ into a ‘yes’ whenever possible.

Education and Guest Experience:
Provides guests with world-class ‘education’ and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences

Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions

Culture Education: ‘demonstrates’, the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun)

Community Education: ensures guest is aware of in-store community bulletin board – for information and resources regarding yoga and other health, fitness and related community information

Floor Duties:
Creates excitement and FUN for our guests on the retail/showroom floor

Receives/processes stock received from warehouse, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas

Assists in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, and merchandising as required

Answers phone inquiries as required

Ensures stock replenishment in work areas

Ensures items from change rooms are returned to appropriate area - sized and tagged

Prepares pants for hemming including pinning, completing necessary documentation (customer/store hemming slip); and educating regarding timelines for completion

Arranges for mail and/or delivery, as required, to other locations and/or warehouse

Completes assigned clean up evening duty

Utilizes the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards

Prepares alterations for pick up the next day

Unpack boxes for inventory as required. Boxes can weigh 10 - 30 lbs

Under the direction of the Store/Assistant/Showroom Manager performs/completes other additional project, duties, and assignments as required and/or by request

What makes you great (External)

EDUCATOR ‘MUST HAVES’ (The Knowledge, Skills and Qualifications):

Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect that you will be enrolled in participating in weekly fitness activities in and out of the store with the store team

Strong personal sense of style and athletically minded

Upbeat, optimistic, passionate, friendly and authentic

Excellent team player and ability to work independently

Responsible and dependable

Proactive and solution-oriented

Excellent communication skills – verbal and written

Extraordinary guest interaction, organizational and time management skills

Ability and willingness to accept and provide feedback

Completion of grade 12 education – preferred

Part-time is up to 29 hours per week; full time is 30 - 40 hours per week. Time is spent educating on the retail floor; at least one day per week is a weekend day/night.

Proactively acquires knowledge / education regarding company general information, news bulletins, store policy, processes, quality control, new garments/styles, customer feedback/experiences, and staff information/communiqué by consistently reviewing:


Staff Communication Book

The Training HUB

The Juice



Store Operations

About this company
120 reviews
You needn't be a tart to sport lululemon athletica attire. The company designs and sells yoga-inspired apparel under the lululemon athletica...